MV CAPTAIN COOK’S EXPLORER - A TO Z HELPFUL INFORMATION

The following information is a guide only and is subject to change. Kindly note that is your responsibility to ensure you have all the correct documents including visa, health and passport requirements. Please check with your local authorities before you depart. For information & details of passenger responsibilities please refer to the passenger cruise contract.

ACCOMMODATION - 61 cabins each with private bathroom ensuite, on/off air-conditioning, soaps, shampoo and towels; serviced daily.

AIR CONDITIONING - Each cabin contains an on/off air-conditional switch

BAGGAGE - Baggage is limited to what you can stow in your cabins, so you would be advised not to over pack. All bags must be clearly labelled with your name and cabin number. Bags have to be handled by crew and we would appreciate a weight limit of 20kg. Baggage can be deposited at the Captain Cook “Cruise Café” on King Street Wharf anytime from 1.00pm on the day of departure.

BARS – Normal closing time for bar services is 12 midnight. Our licensing laws do not permit alcohol to be brought onboard by passengers.

BIRTHDAYS & SPECIAL OCCASIONS - You may want to order champagne or make some other celebratory arrangement for a special occasion. Please give two weeks notice before sailing. Birthday cakes and sparklers (no candles please) can be brought onboard at time of embarkation and stored in ship’s cool room (we regret we are unable to accept birthday cake orders for this vessel)

BOARDING – The vessel departs from No.1 King Street Wharf, Darling Harbour. The crew will load your baggage. Boarding is at 5.00pm and sailing at 6.00pm unless otherwise stated on your ticket. Prior to boarding please check-in with your ticket and photo identification at the Captain Cook “Cruise Café”, located on the waterfront promenade at King Street Wharf between No1 and No.2 Wharves (approx 400 metres north of the Sydney Aquarium). If travelling by car, the nearest set down is the northern end of Lime St, near Erskine Streets (off Sussex Street), on the city side of Darling Harbour.

BRIDGE - You are welcome to visit the Bridge, however please avoid times when the ship is maneuvering into or leaving port and anchorage.

CASH FREE - For your convenience we operate a cashless bar system. You may use your Cruise Account for onboard drinks and some optional shore excursions. Your Cruise Account must be settled at the Bar prior to disembarkation. AUD Travellers cheques or credit card (American Express, Visa, MasterCard, Bankcard & Diners) will be accepted for payment of your account, however we advise personal cheques cannot be accepted.

COFFEE & TEA - Complimentary coffee & tea are available, 24 hours, in the Bligh Lounge.

DINING - Dining, specialising in fresh local produce is a highlight of your weekend experience aboard Captain Cook’s Explorer. You will enjoy hearty buffet breakfasts, al fresco luncheons that feature fresh local seafood and a la carte dinners in contemporary Australian style. Dining hours in the Phillip Saloon are as follows: Breakfast 8.00am - 9.00am, Luncheon 12.30pm, Dinner 7.30pm. To enhance our service we ask everyone to be prompt at Luncheon and Dinner. There is one sitting for meals and Breakfast and Lunch are free seating. Dinner Table reservations are assigned for the complete cruise. Seating is in tables of six unless otherwise requested and confirmed.

DISEMBARKATION - Please leave your luggage inside your cabin, and the key in the outside of the door, prior to lunch on the final day. It will be landed ashore by ship's crew. All Cabin Accounts must be settled prior to disembarkation.

DRESS CODE - During the day sportswear and casual clothes are suggested. We kindly ask however, that you do not wear bathing suits or beach attire in public rooms or lounges, especially in the Dining Saloon. Footwear is requested in both the Dining Saloon and Lounges. During the evening smart casual wear is recommended - an open neck shirt and slacks for gentlemen and a dress, skirt and blouse or pants outfit for ladies. At the Captain's Gala Dinner a jacket and tie would not be out of place for gentlemen and a cocktail dress or pantsuit for ladies.

ELECTRICS - The ships electricity is AC 240 volts 50 cycle (standard electrical power used in Australia). You are welcome to bring your own shavers and hairdryers.

ENGINE ROOM TOURS - We regret due to insurance constraints, we are unable to conduct engine room tours.

EXCURSIONS - During the cruise a number of shore excursions are available (charges may apply to some optional tours). You may be requested to book your preferred times for shore excursions. As a courtesy to your fellow passengers, please be prompt to your marshalling station (details will be provided in your daily onboard itinerary) with any items you may need including sunglasses, sunscreen, hat, bathers, towel or walking shoes.

FACILITIES - ‘A Deck’ dining room and cocktail bar with panoramic harbour views; covered ‘Observation Deck’ for al fresco dining, sightseeing and relaxation; lounge and library; games chest and video.

GAMES - A games chest is located in the Bligh Lounge. Feel free to make use of the games but please return them to the chest.

LAUNDRY - Please note the ship does not have any laundry facilities.

LIBRARY - A selection of books is available for your reading pleasure in the Bligh Lounge. Kindly return the books when you have finished reading them.

MEDICAL- The ship’s crew does not include a doctor, however the Ship’s Officers are trained in First Aid. As there is no pharmacy onboard, please ensure you bring adequate prescription medicines you may require.

MEDICAL - FITNESS TO TRAVEL - The passenger warrants that they are physically fit and capable of undertaking the cruise. A certificate of fitness of travel by your doctor is required for passengers over 75 years of age and/or passengers with limited mobility. For full details please refer to the Passenger Cruise Contract.

ONBOARD CHARGES - These charges are not included in your cruise fare and are payable at the conclusion of your cruise (we regret they cannot be prepaid). All amounts are charged to your onboard cabin account, payable at the end of your cruise by credit card, cash or traveller’s cheque (AUD). Please note surcharges are subject to change. An example is Fuel Surcharge.

PASSENGER CRUISE CONTRACT - Tickets are issued subject to the terms and conditions of the Passenger Cruise Contract.

SOUVENIRS & FILM – A selection of cruise souvenirs (eg hats and t-shirts) and film are available for purchase from the bar.

SMOKING POLICY - The cabins and public rooms on the Ship are designated as "Non-Smoking". For everyone's comfort we ask you not to smoke in these areas. Smoking is permitted on outside decks, however we ask you to refrain during meal services. As a courtesy to your fellow passengers, please refrain from smoking pipes and cigars. Cigarettes are not sold onboard.

SPECIAL DIETS - Passengers requiring special meals should advise the Company in writing at least two weeks prior to sailing and discuss with the Cruise Director on boarding.

TIPPING - Tipping is always a personal matter and depends on whether you have enjoyed the service you receive. Tipping is not necessary, however if you feel the service exceeded your expectation, a tip can be left with the cashier when you settle your account.

TURNDOWN - Each evening while you are dining, a stewardess will be conducting evening bed turndown and leaving a copy of the following day’s itinerary.

VALUABLES - Please be aware the ship does not carry a safe. Captain Cook Cruises accepts no liability for the loss of any valuables.