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Products: Apollo Motorhome Rentals Australia - 2017 - 2018 Rates
   
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Helpful Info - Aus

Motorhome, RV and Campervan Rentals in Australia
 
Click here for Vehicle index page

 Apollo Campers Australia Depots:
Adelaide - Alice Springs - Brisbane - Broome - Cairns - Darwin - Hobart - Melbourne - Perth - Sydney

Top End Out Special !
Pick up in Broome or Darwin and Travel One Way to any other Apollo Branch and

Receive 25% Off the Daily Rental Rate
No One Way Fee - No Broome Surcharge


Pick up:
between 01 November - 19 December 2017
Available for Pick-Up: from Broome or Darwin branch.
Available for Drop-Off: at any Apollo branch (excluding Broome or Darwin)
Available for New Bookings received by 15th October 2017

Click here for more information 219kb PDF
Into Hobart Special !
Drop off in Hobart One Way from any other Apollo Branch and

Receive 25% Off the Daily Rental Rate
No One Way Fee - Bonus $350 Travel Allowance

Drop Off:
between 01 September - 15 September 2017
Available for Pick-Up: from any Apollo branch (excluding Hobart).
Available for all 2WD vehicles.
Available for New Bookings received by 15 August 2017
Click here for more information 219kb PDF
Hobart Out Special !
Pick up in Hobart One Way from any other Apollo Branch and

Receive 25% Off the Daily Rental Rate
No One Way Fee - Bonus $350 Travel Allowance

Drop Off:
between 15 May - 15 June 2017
Available for Pick-Up: from Hobart Apollo Branch).
Available for drop off: Any Apollo branch (excluding Hobart).
Available for all 2WD vehicles.
Available for New Bookings received by 01 May 2017
Click here for more information 221kb PDF
Australia One Way Special !
Pick up in Cairns and Travel to Brisbane, Melbourne or Sydney and

Receive 20% Off the Daily Rental Rate and
No One Way Fee

Pick-Up :
between 01 May - 09 June 2017
Available from: Cairns Apollo Branch.
Available to: Brisbane, Sydney and Melbourne Only
Available for all 2WD Motorhomes and Campers.
Available for New Bookings received by 30 May 2017
Click here for more information 277kb PDF
Early Booking Discount !
An Early Booking discount of 5% Off the daily rental rate
will apply to rentals that commence 180 days after the date of booking.
This discount does not apply to the Value Pack component.
The Early Booking discount can be combined with Long Term Discounts.
Long Term Discount
21+ days – 9% off above daily rental rates
This discount does not apply to the Value Pack
Multiple rentals are eligible for the long-term discount
There are no further long-term discounts available on Flex Rates
2017 - 2018 Flex Rates
Valid from 01 April 2017 - 31 March 2018

Flex Rates allow us to offer flexible pricing, which gives you the opportunity to secure the best possible rental rate. The Flex Rates are based on a very simple system of supply and demand. So when there are a large number of vehicles available for hire from a particular branch then the rental rate is lower.

This way you can benefit from the lower rates offered. Generally, this means that the earlier you book the cheaper the rate! There will also be great Standby Rates!

However, once booked, should you need to amend the dates, the prevailing rates will apply. We get advised of new flex rates each week. Therefore each quote only valid until the end of each week.

Please Contact us for this weeks Great Flex Rates

Available Vehicles for Hire
Please Note:
Euro Slider
is only available to/from Brisbane, Cairns and Sydney
Euro Star is only available to/from Brisbane, Sydney and Cairns.
All 4WD Campers are not available to/from Hobart / Melbourne / Sydney
Overland 4WD Camper is also not available in Adelaide / Brisbane

Rates are calculated per calendar day.

Standard Rate Includes:

  • 2WD Vehicles Unlimited Kilometres
  • 4WD Vehicles 300 Kilometres per day
  • 10% GST
  • 3% Administration Fee / Taxes
  • Personal Kits (bedding and towels)
  • Kitchen Kit
  • Apollo Welcome Pack
  • Personal Check Out and Check in Service
  • Pre-hire Cleaning Fees
  • Vehicle Consultation Fee
  • 24 hour Roadside Assistance
  • Extra Driver Fees
  • Camp Ground Guides

Standard Rates DO NOT include:

  • All Liability Reduction Options
  • One Way Fees
  • Location Surcharges
  • Optional Extras

Value Pack Rates:
2WD Camper Add AUD $59 per day.
4WD Camper Add AUD $65 per day.
The maximum amount payable per rental segment for an Inclusive Rate is AUD $2,938 / $3,250 - i.e. 50 days rental.
The minimum amount payable per rental segment for a Value Pack will be based on the minimum rental period applicable for your rental.

The Value Pack includes:

  • VIP Cover
  • Unlimited Kilometres
  • Pre-purchased Gas Bottle
  • Initial Set of Toilet Chemicals
  • Camp Chairs and Table
  • Baby or Booster Seats (on request)

Long Term Discounts:
21+ Days - 9% Off above daily rental rates

Rental Charges:
Rental days are charged per calendar day. The day of pick-up is calculated as the first day of rental and the day of return is calculated as the last day of rental. Vehicles must be returned within branch hours.

Branch Locations:
Apollo has motorhome branches in Adelaide, Alice Springs, Brisbane, Broome, Cairns, Darwin, Hobart, Melbourne, Perth and Sydney.
Euro Slider is only available to/from Brisbane, Sydney and Cairns.
Euro Star is only available to/from Brisbane, Sydney and Cairns.
All 4WD Campers are not available to/from Hobart.
Overland 4WD Camper is also not available in Adelaide / Brisbane
Vehicle availability in certain locations is subject to change.

Branch Hours:
All branches are closed Christmas Day, New years Day, Good Friday and Australia Day Public Holiday (26 January 2018).
All rentals picking up or dropping off on the following days will incur an additional AUD $100 surcharge:

  • Easter Monday (17 April 2017)
    Version 1 as at 18 August 2016: Booking Validity from 22 August 2016 |
    Travel Period 01 April 2017 to 31 March 2018
  • Anzac Day (25 April 2017)
  • Labour Day Brisbane, Cairns only (01 May 2017)
  • Queens Birthday Brisbane, Cairns, Broome and Perth only (02 October 2017)
  • Labour Day Adelaide and Sydney only (02 October 2017)
  • Boxing Day (26 December 2017)
  • Day After New year's Day (2nd January 2018)
  • Labour Day Perth and Broome only (05 March 2018)
  • Labour Day Melbourne only (12 March 2018)

Adelaide, Brisbane, Melbourne, Perth & Sydney:
• 1 April 2017– 30 April 2017 -  8am to 4.30pm seven days a week
• 1 May 2017– 31 August 2017 -  8am to 4.30pm CLOSED Sundays
• 1 September 2017– 31 March 2018 -  8am to 4.30pm seven days a week
 
Alice Springs & Cairns:
• 1 April 2017– 30 April 2017 -  8am to 4.30pm CLOSED Sundays
• 1 May 2017– 31 October 2017 -  8am to 4.30pm seven days a week
• 1 November 2017– 31 March 2018 -  8am to 4.30pm CLOSED Sundays
 
Darwin branch hours:
• 1 April 2017– 30 April 2017 -  8am to 4.30pm CLOSED Sundays
• 1 May 2017– 31 October 2017  -  8am to 4.30pm seven days a week
• 1 November 2017– 19 December 2017 -  8am to 4.30pm CLOSED Sundays
• 20 December 2017– 31 March 2018 -  Branch CLOSED

Broome branch hours:
• 1 April 2017 – 30 April 2017 -  8am to 4.30pm CLOSED Sundays
• 1 May 2017 – 31 October 2017  -  8am to 4.30pm seven days a week
• 1 November 2017 – 19 December 2017 -  8am to 4.30pm CLOSED Sundays
• 20 December 2017 – 31 March 2018  -  Branch CLOSED

Broome Public Holidays:
• Easter Monday (17 April 2017)
• ANZAC Day (25 April 2017)

• Western Australia Day (05 June 2017)
• Queen’s Birthday (02 October 2017) opened 8am to 12pm

Hobart branch hours:
• 1 April 2017– 31 May 2017 -  8am to 4.30pm CLOSED Sundays
• 1 June 2017– 31 August 2017  -  Branch CLOSED
• 1 September 2017– 31 March 2018 -  8am to 4.30pm seven days a week

Kilometres 2WD Vehicles:
Rates include unlimited kilometres.

Kilometres 4WD Vehicles:
Rates include 300 kilometres per day. 500 kilometre packages are available at a cost of AUD $188. Kilometre packs must be prepaid before departure. There is no refund for unused kilometres. Excess kilometres are charged ar AUD $0.40 per kilometre.

Transfer:
Vehicles must be collected and returned to our branches (not airports). Transfers to and from the Apollo depot are not included in the rental price. it is the renter’s responsibility to get to and from the branch.

Payment at Branches:
For security reasons, Apollo will only accept credit card or debit card for rental charges paid on vehicle pick up or drop off. Cash payments will not be accepted at rental branches. The Bond on the vehicle is only payable at pick-up by Credit Card or Debit Credit Card. The Bond cannot be paid with a pre-paid Credit Card.

Administration Fees / Taxes:

Our rates include 10% GST. A charge of 3% of the total cost will be levied to cover administration fees, state government taxes, vehicle registration recovery, duties and associated costs. This fee is included in the daily hire rate.

Credit Cards:
We only accept Visa, MasterCard, American Express and Diners Club. Visa and MasterCard will incur an additional non-refundable 2% surcharge on any transaction. American Express and Diners Club will incur an additional non-refundable 4.5% surcharge on any transaction.

Exchange Rate / Currency Variations:
All credit card transactions are conducted in Australian dollars. Due to exchange rate fluctuations there could be some variance in the amount refunded compared to the amount initially charged. We do not accept any liability for variances up or down. Refunds by credit card can take up to 21 working days depending on the renter’s Financial institution.

Rental Duration:
The minimum rental for all vehicles is ive days. A 10 day minimum rental period applies during the period of 15 December 2017 to 5 January 2018. During the Bathurst and Phillip Island races (01 October 2017 to 20 October 2017) a 10 day minimum rental period applies from Brisbane, Sydney, Melbourne and Adelaide branches only applies to the Euro Camper, Euro Star, Euro Slider and Euro Deluxe motorhomes.

Minimum rental periods are subject to change during other peak periods.

One Way Rentals:
One way rentals are available subject to the minimum rental periods in the table below. A one way rental fee of AUD $350 is charged for one way rentals collecting or dropping off in Alice Springs, Broome, Perth and Darwin. All other one way rentals will be charged a fee of AUD $150. The one way fee is waived for each rental segment of 21+ days.

ADL
7
ASP
7
14
BNE
21
21
21
BME
14
14
7
21
CNS
14
7
14
14
14
DRW
14
14
14
21
21
21
HBA
7
7
7
21
14
14
7
MEL
14
21
21
14
21
21
21
14
PER
7
14
7
21
14
21
14
7
21
SYD

Driver’s Licence and Minimum Age:
A current and full motor vehicle driver’s licence is required. if the driver’s licence is not in the English language then an international driver’s licence is also recommended. An accredited English translation will be accepted in lieu of an international driving permit. The driver’s licence must have been held for at least two years and be valid for the whole length of the rental. The original driver’s licence must be shown at time of pick-up when the driver is present.

Drivers must be 21 years of age or over.
required upon vehicle collection.

Campground Guides:
Each vehicle is supplied with a complimentary campground guides.

Vehicle Consultation:
On pick up of the vehicle our staff will provide a complimentary vehicle consultation. This includes an explanation of all the interior and exterior features of the vehicle as well as driving tips.

Apollo Welcome Pack:
Each vehicle is supplied with a complimentary Apollo Pack for the first night that includes some essential items.

General Equipment:
Each vehicle is supplied with complimentary general equipment (such as pegs and clothes line, dustpan/brush, fire extinguisher, bucket/hose and broom).

Kitchen and Personal Kits:
Each vehicle is supplied with complimentary living equipment (such as bedding, cooking equipment, eating utensils, bath and tea towels.)

Pre-Purchase Gas Bottle: (included in the Value Pack)
The gas bottle(s) is supplied full. A service fee is payable on pick up of the vehicle:

- AUD $25 - Hitop Campervan / Endeavour Campervan / Euro Tourer / Adventure Camper / Overlander / Trailfinder Camper
- AUD $35 - 4 and 6 Berth Motorhomes

The gas bottle can be returned empty to Apollo at the completion of the rental. The fee applies for each part of a multiple rental.

Additional Extras:

Extras
Price
Camping Table
(included in the Value Pack)
AUD $24 per rental
Camping Chairs
(included in the Value Pack)
AUD $17 each per rental
Satellite Phone AUD $20 per day plus call charges
Heater Fan AUD $15 per rental
Portable GPS AUD $10 per day up to a maximum of AUD $100 per hire
Toilet Chemicals AUD $2.50 each

Baby Seats: (included in the Value Pack)
Two baby seats (must be pre-booked) suitable for children 6 months to 3 years of age can be fitted to the Motorhome Range. Cost is AUD $30 per rental.
Baby seats cannot be fitted in the Hitop Campervan, Euro Tourer, Euro Slider, Adventure Camper and Trailfinder Camper vehicles. Children under 6 months of age cannot be accommodated in any of the Motorhomes.

Booster Seats: (included in the Value Pack)
Booster seat (must be pre-booked) suitable for a child between 3 and 8 years of age can be supplied for the Motorhome Range. Cost is AUD $30 each per rental. Booster seats cannot be fitted in the Hitop Campervan, Euro Tourer, Euro Slider, Adventure Camper and Trailfinder Camper vehicles.

First Aid Kits:
A First Aid kit is supplied in every vehicle. If the seal is broken or the kit is not returned the kit becomes the property of the renter and a AUD $50 fee is charged when the vehicle is returned.

Multiple Rentals:
Consecutive Apollo Motorhome/Campervan rentals can be combined to qualify for a long-term discount rate. Rentals in the United States of America, Australia and New Zealand on Star RV, Apollo, Cheapa Campa and Hippie Camper can be combined to obtain a long-term discount rate, providing travel is within a 3 month period. if drop off of a vehicle and pick up of a new vehicle occurs on the same day then a day each will be charged per respective vehicle. Multiple rentals are treated as separate rentals under the one way fee and minimum rental period conditions. This discount does not apply to completed bookings.

Broome Rentals:
An additional charge of AUD $1,000 applies to all rentals picking up or dropping off in Broome. This is in addition to the one way fee if applicable. Only the Hitop Campervan, 4wd Adventure Camper, Trailfinder Camper and Overlander are available to be rented to and from the Broome branch.

Hobart Rentals:
An additional charge of $90 applies to all rentals picking up in Hobart. This is in addition to the one way fee if applicable. 4WD vehicles are not available to be rented to and from the Hobart branch.

4WD Rental Locations:
The 4WD Adventure Camper and Trailfinder Camper cannot be rented to or from the Hobart, Melbourne or Sydney Branches. The Overlander can only be rented to or from Alice Springs, Broome, Cairns, Darwin or Perth Branches.

Ferry Reservations:
Ferry reservations can be difficult to manage during high season. We recommend that a reservation is made for a 7.7m vehicle on the ferry, irrespective as to the size of the motorhome reserved, to avoid complications due to possible upgrades.

Travel Restrictions:
Two Wheel Drive Vehicles:
- Cannot be driven on unsealed roads. The only exception is well maintained access roads less than 12 kilometres long to recognised campgrounds.
- Can be driven to any island including Tasmania and/or North of the Daintree River as long as written permission is obtained from Apollo prior to travel.

Four Wheel Drive Vehicles:
Can also be driven on recognized unsealed tracks but may only travel to the following remote areas with the express written permission of Apollo: Any islands (including Tasmania, excluding Fraser island and Moreton island), Arnhem Land in general, Birdsville Track, Bungle Bungles, Burke Development Road from Chillagoe to Normanton, Cape Leveque, Cape york (North of Daintree River), Finke Road, Gibb River Road, Kalumburu Road, Mitchell Falls/Plateau, Mereenie Loop, Oodnadatta Track, Savannah Way from Normanton to Borroloola, Simpson Desert, Strzelecki Track, Tanami Track, the Plenty Highway, Warburton Road, and and any other remote area.

Vehicles are NOT permitted to travel Boggy Hole (Finke Gorge National Park), Central Arnhem Road, Fraser island, Gunbarrel Highway, Moreton island, Old Gunbarrel Highway, the Canning Stock Route, the last 2 kilometres of the Lennard River Gorge Road, The Lost City in Litchfield Park, the Old South Road from Maryvale to Finke, the Old Telegraph Road section of the road to Cape york at any time. Vehicles are NOT permitted to travel to Cape york between the months of December to May (at all other times permission is required to travel to Cape york).

Apollo reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions, and the distance to nominated destinations in relation to the length of the rental period.

Change of Drop Off Destination:
If the renter wishes to change the drop off destination after the rental has commenced, they first must obtain authorisation from Apollo Reservations. Subject to the change being approved, a minimum additional charge of AUD $700 will apply.

Repairs:
Although we run late model vehicles, it may happen that small repairs are required. Repairs up to AUD $100 may be affected without authorisation and will be reimbursed unless the damage is caused by the renter. For amounts over AUD $100, Apollo will need to be informed in advance. All vehicles are enrolled in the Australian Automobile Association and 24hr emergency roadside assistance is available.

Infringements & Administration Fees:
Apollo reserves the right to charge the renter for any speeding, toll way or parking fines not reported on return of the vehicle. in addition to these costs, Apollo reserves the right to charge for associated administration costs for processing the fines (irrespective of liability). An administration fee of AUD $75 per fine will be applicable.

Change Of Vehicle:
Should the vehicle booked be unavailable through unforeseen circumstances, we reserve the right to substitute an alternative vehicle without prior notification and at no extra cost. This shall not constitute a breach of contract and does not entitle the renter to a refund.

Vehicle Category:
Vehicles cannot be requested by make or model, only by vehicle category.

Voluntary Downgrade:
Should the renter decide to take a lesser vehicle than booked then they will not be entitled to any refund.

Limit of Liability:
In the event of no alternative vehicle being available to the renter our liability is limited to a refund of the hire charge or in the case of mechanical failure (unless caused by the renter) the remainder of the hire period.

Important:
We reserve the right to refuse any rental at our discretion.

Animals:
Service dogs are permitted to travel in our vehicles with prior permission from Apollo. No other animals are permitted in our vehicles.

Smoking:
Smoking is not allowed in our vehicles.


PROTECTION PACKAGE

Personal Injury:
The Vehicle has third party insurance cover. it is likely that any other vehicle involved in an accident also has third party insurance cover. Depending on the circumstances of the accident, the renter may be entitled to claim for their personal injury against the third party insurance of the party responsible for the accident. The extent of such third party insurance varies in different States and Territories and Apollo strongly recommends that all passengers take out their own Personal injury Travel insurance.

If the renter is responsible for the accident the Vehicle’s third party insurance should cover the renter for the liability except where the renter has committed a breach of the Vehicle’s third party insurance, e.g. drink driving..

Property Damage:
The Vehicle is insured for damage to it or damage to the property of a third party. However the renter is responsible up to the amount of the applicable Liability for the cost of such damage to third party property, or to the rented Vehicle. The Liability applies in respect of each claim, not per rental. in addition to the Liability an administration fee of AUD $75 will be charged per claim.

The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Apollo, not at the completion of the rental Period. Apollo reserves the right to charge the renter for any vehicle damage including Third Party property damage not reported on return of the vehicle.

Standard Liability:

Hitop, Endeavour, Tourer
Cost per day
Bond
Liability
Standard Liability
Included
$5,000
$5,000
Liability Reduction Option 1
$30*
(max charge $1,500
ie 50 day rentals)
$2,500
$2,500
Liability Reduction Option 2 (VIP Cover)**
(included in the Value Pack)
$45*
(max charge $2,250
ie 50 day rentals)
$250
$250

* The minimum amount payable for each reduction option per rental will be based on the minimum rental period applicable for your rental.
** Includes one windscreen, two tyres and demurrage. Should these amounts be exceeded the cost to repair or replace the items will not be covered and will be the responsibility of the renter.

All other 2WD Vehicles
Cost per day
Bond
Liability
Standard Liability
Included
$7,500
$7,500
Liability Reduction Option 1
$30*
(max charge $1,500
ie 50 day rentals)
$2,500
$2,500
Liability Reduction Option 2 (VIP Cover)**
(included in the Value Pack)
$45*
(max charge $2,250
ie 50 day rentals)
$250
$250

* The minimum amount payable for each reduction option per rental will be based on the minimum rental period applicable for your rental.
** Includes one windscreen, two tyres and demurrage. Should these amounts be exceeded the cost to repair or replace the items will not be covered and will be the responsibility of the renter.
 

All 4WD Vehicles
Cost per day
Bond
Liability
Standard Liability
Included
$8,000
$8,000
Liability Reduction Option 1
$34*
(max charge $1,700
ie 50 day rentals)
$2,500
$2,500
Liability Reduction Option 2 (VIP Cover)**
(included in the Value Pack)
$49*
(max charge $2,450
ie 50 day rentals)
$500
$500

* The minimum amount payable for each reduction option per rental will be based on the minimum rental period applicable for your rental.
** Includes one windscreen, two tyres and demurrage. Should these amounts be exceeded the cost to repair or replace the items will not be covered and will be the responsibility of the renter.

4WD Additional Cover:
This additional cover for AUD $199 is available when either Liability Reduction Option 2 (VIP Cover) or the Value Pack have been purchased.

Coverage with this offer will protect the renter for:
• Accidental damage to the overhead and underbody sections of the 4WD Campervan*
• Unlimited tyre and windscreen cover
• Damage to the awning

• Damage to the roof top tent

• Unlimited Kilometres
• Nil Liability ( AUD $500 Bond)
• Towing and vehicle recovery costs from 4WD roads where permission from Apollo to travel on these roads has been granted.

*Overhead and underbody damage is not covered in the event of a single vehicle roll over.
This protection does not cover single vehicle rollover.


Bond:
For security purposes, only a credit card can be used to provide a Bond. With Standard Liability and Liability Reduction Option 1 the bond will be debited to the credit card immediately. When the bond is debited a non-refundable credit card administration fee will apply of 4.5% for American Express and Diners Club and 2% for Visa, MasterCard, Visa Debit and MasterCard Debit. With Liability Rediction Option 2 (ViP Cover) the Bond is payable to Apollo by an open signed credit card imprint with an authorisation obtained (sufficient funds must be available) for AUD $250 / AUD $500. The credit card holder must pre present and able to sign for the Bond upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle.

The Bond is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with. if there is damage to the vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of the relevant Liability. However, if the terms of the Rental Contract are breached and the Bond is insufficient to cover the damage then any extra cost will be charged. Refunds by credit card including bond refunds can take up to 21 working days depending on the renter’s Financial institution. Bond Roll Overs are permitted for Apollo multi hires only within the same country when the bond is banked.

Full Responsibility:
At all times the renter is responsible for:

  • Damage caused where the terms of Rental Contract have been breached.
  • Damage caused by negligence.
  • Damage caused to the Vehicle in any way by part or total water submersion or salt water.
  • Damage caused due to a single vehicle roll over.
  • Damage caused to the Vehicle by the renter’s wilful conduct.
  • Damage caused to the Vehicle when using the Vehicle in contravention of any legislation or regulation controlling vehicular traffic.
  • Damage caused to tyres and windscreen except where Liability Reduction Option 2 (VIP Cover) has been purchased.
  • Damage or loss caused to any personal belongings.
  • Damage caused due to use of incorrect or contaminated fuel.
  • Damage to the awning, slide out, overhead or underbody of the Vehicle.
  • Damage to the roof top tent except where 4wd Additional Cover had been purchased.

Shortening of Rental Period:
If a renter shortens their hire period by more than a week - it may be treated as a cancellation of the whole booking and a re-booking. This depends on when the amendment takes place and how many days of hire are being cancelled. Please ensure you always have travel insurance in place.

Cancellation Fees:

If cancelled 91+ days prior to pick up - No FEE
If cancelled 90 to 22 days prior to pick up 10% of Total Rental (minimum $250)
If cancelled less than 7 to 21 days prior to pick up 20% of Total Rental (minimum $250)
if cancelled less than 7 days prior to pick up 50% of Total Rental (minimum $250)
If cancelled on the day of pick up or no show 100% Total Rental (minimum $250)
If vehicle is returned early No Refund available

Booking Amendments:
Booking Amendments: if you wish to make any changes to your booking (including voluntary downgrade) the booking will be calculated by using either the original flex rate or the flex rate that is valid at the time of the booking change, depending on whichever rate is higher. There are no exceptions to this rule.

The following situations are classified as booking alterations:
- Change of date for vehicle pick-up or drop-off
- Change of location (depot) for vehicle pick-up or drop-off
- Change of vehicle category
- Name change

If an amendment is made to the rental dates within 14 days of collection, no refund will be made if the length of hire is shortened (that is; the rental will be charged at the number of days originally booked). A relocation fee may apply if the collection or return location is amended within 14 days of vehicle pick up or if notification occurs during the hire.

Booking Amendment Fee:
The first change only is at no charge. The first change may involve several aspects of the reservation. The second and subsequent changes are at AUD $25 per aspect, per change.

Rental Extension:
If the guest wishes to extend the rental whilst on hire, they must first obtain authorisation from Apollo Reservations who will advise of the additional costs. Rental extension is subject to fleet availability. The extra cost (Gross Rate) of an extended rental must be paid by credit card over the telephone or at an Apollo Branch immediately on confirmation of the rental extension.

Whilst on hire if you decide to extend your rental duration (changing the drop-off date) by 2 days the same flex rate is used that applied on the day when you made your original booking. if you extend by 3 days or more, the booking change rule applies as outlined above.

Failure to obtain authorisation will result in the renter being charged double the daily gross rental rate.

Other Apollo Rates:
Flex Rates are completely separate to any other rate or special you may have. Flex Rates do not replace these other rates or specials; rather Flex Rates offer you another choice. Flex Rates only apply to new bookings. Apollo will not accept cancellations of any other rate scheme that are then re-booked using Flex Rates or vice versa. Flex Rates cannot be combined with any other rate scheme.

Travel Insurance:
We strongly recommend that renters ensure they take out the highest level of Travel Insurance.

Rates / Terms / Conditions:
Are subject to change without notice.

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Motorhome Hire Country Guide

© 2004 Aus and NZ Travel - A Division of BTEC Travel Pty Ltd.
Telephone: (+61 3) 9584 0896 Fax: (+61 3) 9584 0840   Toll-Free Australia: 1300 663 854
Office Address: Office 3, 128 Balcombe Road, Mentone, VIC 3194, Australia
Mailing Address: PO Box 5309, Mordialloc, VIC 3195, Australia
Licence Number: #32610

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