Apollo Motorhome Hire Australia, 2012 to 2013 Rates, Campervan Rental in Australia

Apollo Campers Australia Depots:
Adelaide, Alice Springs, Brisbane, Broome, Cairns,
Darwin, Hobart, Melbourne, Perth and Sydney
(Euro Slider is only available to/from Brisbane, Cairns and Sydney)

Early Booking Discount !
An Early Booking discount of 5% off the daily rental rate will apply to rentals that
commence 120 days after the date of booking. This discount does not apply to the Value Pack component but can be combined with Long Term Discounts.

Long Term Discounts
21 - 34 Days = Discount of 9% Off Daily Rental Rates
35+ Days = Discount of 16% Off Daily Rental Rates

2012 - 2013 Flex Rates
Valid from 01 April 2012 - 31 March 2013

Flex Rates allow us to offer flexible pricing, which gives you the opportunity to secure the best possible rental rate. The Flex Rates are based on a very simple system of supply and demand. So when there are a large number of vehicles available for hire from a particular branch then the rental rate is lower.

This way you can benefit from the lower rates offered. Generally, this means that the earlier you book the cheaper the rate! There will also be great Standby Rates!

However, once booked, should you need to amend the dates, the prevailing rates will apply. We get advised of new flex rates each week. Therefore each quote only valid until the end of each week.

Please Contact us for this weeks Great Flex Rates

Value Pack Rates:
Add AUD $65 per day.
The maximum amount payable per rental segment for an Inclusive Rate is AUD $3,250 – i.e. 50 days rental.
The minimum amount payable per rental segment for a Value Pack will be based on the minimum rental period applicable for your rental.

The Value Pack includes:

** Hassle Free Check-in: The Value Pack provides Apollo clients a Hassle Free and Fast Check-in. This service reduces your time at the branch, by simply returning your keys to the counter without any need to go through the check in procedure with an Apollo Employee. This service only applies where no vehicle damage has occurred whilst on hire.

The Inclusive Rate does not include the Broome Surcharge or 4WD Additional Cover.

Long Term Discounts:
21 to 34 Days - 9% Off Daily Rental Rates
35+ Days - 16% Off Daily Rental Rates

Rental Charges:
Rental days are charged per calendar day. The day of pick-up is calculated as the first day of rental and the day of return is calculated as the last day of rental. Vehicles must be returned within branch hours.

Branches:
Apollo has motorhome branches in Adelaide, Alice Springs, Brisbane, Broome, Cairns, Darwin, Hobart, Melbourne, Perth and Sydney.

Please note : Euro Slider is only available to / from Brisbane, Cairns and Sydney.

Adelaide, Brisbane, Cairns, Melbourne, Perth, Sydney:
• Open seven days a week 8am to 4.30pm
• Closed Christmas Day, New years Day and Good Friday
Alice Springs:
• Open seven days a week 8am to 4.30pm except during the period 01 December 2012 to 31 March 2013 the branch is closed on Sundays
• Closed Christmas Day, New years Day and Good Friday
Darwin:
• Open seven days a week 8am to 4.30pm except during the period 01 December 2012 to 31 March 2013 the branch is closed on Saturdays and Sundays
• Closed Christmas Day, New years Day and Good Friday
Broome:
• Open Monday to Friday 8am to 5pm, Saturday, Sunday and Public Holidays 8am to 1pm except during the period 01 November 2012 to 31 March 2013 the branch is closed Sunday and Public Holidays
Hobart:
• Open seven days a week 8am to 4.30pm except during the period 01 May 2012 to 31 August 2013 the branch is closed on Saturdays and Sundays
• Closed Christmas Day, New years Day and Good Friday

Transfer:
Vehicles must be collected and returned to our branches (not airports). Transfers to and from the Apollo depot are not included in the rental price. It is the renter’s responsibility to get to and from the branch.

Payment at Branches:
For security reasons, Apollo will only accept credit card or debit card for rental charges paid on vehicle pick up or drop off. Cash payments will not be accepted at rental branches. The Bond on the vehicle is only payable at pick-up by Credit Card.

Exchange Rate / Currency Variations:
All credit card transactions are conducted in Australian dollars. Due to exchange rate fluctuations there could be some variance in the amount refunded compared to the amount initially charged. We do not accept any liability for variances up or down. Refunds by credit card can take up to 15 working days depending on the renter’s Financial Institution.

Rental Duration:
The minimum rental for all vehicles is seven days.
A 10 day minimum rental period applies during the period of 15 December 2012 to 5 January 2013. During the Bathurst and Phillip Island Races a 10 day minimum rental period applies from Adelaide, Cairns, Brisbane, Melbourne and Sydney Branches.

Minimum rental periods are subject to change during other peak periods.

One Way Rentals:
One way rentals are available subject to the minimum rental periods in the table below. A one way rental fee of $350 is charged for one way rentals collecting or dropping off in Alice Springs, Broome and Darwin. All other one ways will be charged a fee of $260. The one way fee is waived for rentals over 21 days.

Driver’s Licence and Minimum Age:
A current and full motor vehicle driver’s licence is required. if the driver’s licence is not in the English language then an international driver’s licence is also recommended. An accredited English translation will be accepted in lieu of an international driving permit. The driver’s licence must have been held for at least two years and be valid for the whole length of the rental. The original driver’s licence must be shown at time of pick-up when the driver is present.

Drivers must be 21 years of age or over. For drivers 75 years of age or over, a current medical certiicate stating that the customer is it to drive for the duration of the hire is
required upon vehicle collection.

Kitchen and Personal Kits:
Each vehicle is supplied with complimentary living equipment (such as bedding, cooking equipment, eating utensils, bath and tea towels.)

Maps and Campground Guides:
Each vehicle is supplied with a complimentary Road Atlas and campground guides.

Vehicle Consultation:
On pick up of the vehicle our staff will provide a complimentary vehicle consultation. This includes an explanation of all the interior and exterior features of the vehicle as well as driving tips.

Apollo Welcome Pack:
Each vehicle is supplied with a complimentary Apollo Pack for the first night. The pack contains, matches, mini shampoo and conditioner, dishwashing liquid, sponge, soap, salt and pepper, coffee, tea and sugar sachets.

General Equipment:
Each vehicle is supplied with complimentary general equipment (such as pegs and clothes line, dustpan / brush, fire extinguisher, bucket / hose and broom).

L.P. Gas Refill Service Fee:
The gas bottle(s) is supplied full. A service fee is payable on pick up of the vehicle:

The gas bottle can be returned empty to Apollo at the completion of the rental. The fee applies for each part of a multiple rental.

Additional Extras:

Baby Seats:
Two baby seats (must be pre-booked) suitable for children 6 months to 3 years of age can be fitted to the Motorhome Range. Cost is $30 per rental. Baby seats cannot be fitted in the Hitop Campervan, Euro Tourer and Adventure Camper vehicles.

Booster Seats:
A booster seat (must be pre-booked) suitable for a child between 3 and 8 years of age can be supplied for the Motorhome Range. Cost is $30 each per rental. Booster seats cannot be fitted in the Hitop Campervan, Euro Tourer and Adventure Camper vehicles.

Apollo Policy on Child Restraint
The safety of our customers is of the utmost importance to Apollo. Therefore we have developed a best practice approach to Child Restraints. We aim for the best safety (not just recommended levels) for our clients’ children.

Following this page is a table which indicates the type and number of Child Restraints that can be fitted to our vehicles.

Clients can rent Child Restraints (must be pre-booked) from Apollo for $20 per rental. It is the client’s responsibility to fit them (our branch staff are legally unable to fit them or advise on how they should be fitted) to the vehicle and we recommend the following guidelines : http://www.transport.qld.gov.au/Home/Safety/Road/Motor_vehicle/Child_restraints/

Child Restraints from overseas will not conform to the stringent standards required in Australia and New Zealand. We therefore strongly recommend overseas renters not to bring their own Child Seats as they will not be allowed to use them in Apollo vehicles.

For rentals in Australia we advise that clients should travel to and from our branches via taxi. If clients have children that require a Child Restraint then we strongly recommend they order a taxi with appropriate Child Restraints to meet their requirements.

First Aid Kits:
A First Aid kit is supplied in every vehicle. If the seal is broken or the kit is not returned the kit becomes the property of the renter and a AUD $50 fee is charged when the vehicle is returned.

Multiple Rentals:
Consecutive Apollo Motorhome / Campervan rentals can be combined to qualify for a long-term discount rate. Australian and New Zealand car/campervan rentals can be combined to obtain a long-term discount rate, providing travel is within a 3 month period. If drop off of a vehicle and pick up of a new vehicle occurs on the same day then a day each will be charged per respective vehicle. Multiple rentals are treated as separate rentals under the one way fee and minimum rental period conditions.

Broome Rentals:
An additional charge of $750 applies to all rentals picking up or dropping off in Broome. This is in addition to the one way fee if applicable. Only the Hitop Campervan, 4wd Adventure Camper and Outback Camper are available to be rented to and from the Broome branch.

Hobart Rentals:
The 4WD Adventure Camper and Outback Camper cannot be rented to or from the Hobart branch.

Ferry Reservations:
Ferry reservations can be dificult to manage during high season. We recommend that a reservation is made for a 7.3m vehicle on the ferry, irrespective as to the size of the motorhome reserved, to avoid complications due to possible upgrades.

Travel Restrictions:
Two Wheel Drive Vehicles can only be driven on sealed/bitumen roads or well maintained access roads less than 12 kilometres long to recognised campgrounds.

Four Wheel Drive Vehicles can also be driven on recognized unsealed tracks but may only travel to the following remote areas with the express written permission of Apollo: Any islands, Tasmania, Simpson Desert, Cape york (North of Daintree River), Oodnadatta Track, Mereenie Loop, Birdsville Track, Tanami Track, Gibb River Road,
Kalumburu Road, Warburton Road, Strzelecki Track, Cape Leveque, Bungle Bungles, the Plenty Highway, Burke Development Road from Chillagoe to Normanton and Savannah Way from Normanton to Borroloola, Finke Road, Central Arnhem Road, Arnnhem Land in general and any other remote area.

Vehicles are NOT permitted to travel on the Canning Stock Route, The Lost City in Litchield Park, Old Gunbarrel Highway, the Old Telegraph Road section of the road to Cape york, Boggy Hole (Finke Gorge National Park), the Old South Road from Maryvale to Finkea and the last 2 kilometres of the Lennard River Gorge Road, at any time. Vehicles are NOT permitted to travel to Cape york between the months of December to May. At all other times permission is required.

Apollo reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions, and the distance to nominated destinations in relation to the length of the rental period.

Change of Drop Off Destination:
If the renter wishes to change the drop off destination after the rental has commenced, they first must obtain authorisation from the Apollo Head Office. Subject to the change being approved, a minimum additional charge of $700 will apply.

Repairs:
Although we run late model vehicles, it may happen that small repairs are required. Repairs up to $100 may be affected without authorisation and will be reimbursed unless the damage is caused by the renter. For amounts over $100, Apollo will need to be informed in advance. All vehicles are enrolled in the Australian Automobile Association and 24hr emergency roadside assistance is available.

Traffic Infringements:
We reserve the right to charge the renter for any speeding or parking fines, traffic infringements or road toll fines. An additional administration fee of $75 per fine will apply to cover the costs of processing.

Change Of Vehicle:
Should the vehicle booked be unavailable through unforeseen circumstances, we reserve the right to substitute an alternative vehicle without prior notification and at no extra cost. This shall not constitute a breach of contract and does not entitle the renter to a refund.

Vehicle Category:
Vehicles cannot be requested by make or model, only by vehicle category.

Voluntary Downgrade:
Should the renter decide to take a lesser vehicle than booked within 14 days of pick up or during the rental then they will not be entitled to any refund.

Limit of Liability:
In the event of no alternative vehicle being available to the renter our liability is limited to a refund of the hire charge or in the case of mechanical failure (unless caused by the renter) the remaind of the hire period.

Important:
We reserve the right to refuse any rental at our discretion.

Animals:
Service dogs are permitted to travel in our vehicles with prior permission from Apollo. No other animals are permitted in our vehicles.

Booking Amendments:
If you wish to make any changes to your booking the booking will be calculated by using either the original flex rate or the flex rate that is valid at the time of the booking change, depending on whichever rate is higher. There are no exceptions to this rule. The following situations are classified as booking alterations:

- Change of date for vehicle pick-up or drop-off
- Change of location (depot) for vehicle pick-up or drop-off
- Change of vehicle category
- Name change

If you decide to extend your rental duration (changing the drop-off date) by 2 days the same flex rate is used that applied on the day when you made your original booking. If you extend by 3 days or more, the booking change rule applies as outlined above.

If an amendment is made to the rental dates within 14 days of collection, no refund will be made if the length of hire is shortened (that is; the rental will be charged at the number of days originally booked). A relocation fee may apply if the collection or return location is amended within 14 days of vehicle pick up or if notification occurs during the hire.

Rental Extension:
If the customer wishes to extend the rental whilst on hire, they must first obtain authorisation from Apollo Reservations who will advise of the additional costs. Rental extension is subject to fleet availability. The extra cost (Gross Rate) of an extended rental must be paid by credit card over the telephone or at an Apollo Branch immediately on confirmation of the rental extension.

Whilst on hire if you decide to extend your rental duration (changing the drop-off date) by 2 days the same flex rate is used that applied on the day when you made your original booking. if you extend by 3 days or more, the booking change rule applies as outlined above.

Failure to obtain authorisation will result in the renter being charged double the daily gross rental rate.

Travel Insurance:
We strongly recommend that renters ensure they take out the highest level of Travel Insurance.

PROTECTION PACKAGE

Personal Injury:
The Vehicle has third party insurance cover. It is likely that any other vehicle involved in an accident also has third party insurance cover. Depending on the circumstances of the accident, the renter may be entitled to claim for their personal injury against the third party insurance of the party responsible for the accident. The extent of such third party insurance varies in different States and Territories and Apollo strongly recommends that all passengers take out their own Personal Injury Travel Insurance.

If the renter is responsible for the accident the Vehicle’s third party insurance should cover the renter for the liability except where the renter has committed a breach of the Vehicle’s third party insurance, e.g. drink driving.

Property Damage:
The Vehicle is insured for damage to it or damage to the property of a third party. However the renter is responsible up to the amount of the applicable Liability for the cost of such damage to third party property, or to the rented Vehicle. The renter is also responsible for the cost of demurrage for the period the Vehicle is unavailable due to repairs. The Liability applies in respect of each claim, not per rental. In addition to the Liability an administration fee of $75 will be charged per claim.

The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Apollo, not at the completion of the rental Period.

Standard Liability:
Apollo’s rental charge includes a Standard Liability of AUD $5,000 for the Hitop Campervan and Euro Tourer. For all other vehicles a AUD $7,500 Standard Liability applies.

A Bond of AUD $5,000 / $7,500 will be collected at the time of entering into the Rental Contract. Payment of this Bond is only accepted by credit card. The $5,000 / $7,500 will be debited to the credit card account immediately. An administration fee equal to the merchant surcharge applies.

The Standard Liability can be reduced by purchasing one of the following Reduction Options:

Reduction Option 1:
A Liability of AUD $2,500 applies. This Option can be purchased by paying to Apollo AUD $27 per day.
- The maximum amount payable for this Option per rental is AUD $1,350 – i.e. 50 days rental.
- The minimum amount payable for this Option per rental will be based on the minimum rental period applicable for your rental.

A Bond of AUD $2,500 will be collected at the time of entering into the Rental Contract. Payment of this Bond is only accepted by credit card. The AUD $2,500 will be debited to the credit card account immediately. An administration fee equal to the merchant surcharge applies.

Reduction Option 2 (VIP Cover):
A $0 (zero) Liability applies. This Option can be purchased by paying to Apollo AUD $44 per day.
- The maximum amount payable for this Option per rental is AUD $2,200– i.e. 50 days rental.
- The minimum amount payable for this Option per rental will be based on the minimum rental period applicable for your rental.

Under this option one windscreen, two tyres and demurrage will be covered for accidental damage. Should these amounts be exceeded the cost to repair or replace the items will not be covered and will be the responsibility of the renter.

A Bond of AUD $250 will be collected at the time of entering into the Rental Contract. This Bond is payable to Apollo by an open signed credit card imprint with an authorisation obtained (suficient funds must be available) for AUD $250.

4WD Additional Cover: This additional cover for AUD $199 is available when either Liability Reduction Option 2 or the Apollo Pack have been purchased.
Coverage with this offer will protect the renter for:
• Accidental damage to the overhead and underbody sections of the 4WD Campervan
• Unlimited tyre and windscreen cover
• Damage to the awning
• Towing and vehicle recovery costs from 4WD roads where permission from Apollo to travel on these roads has been granted
*This protection does not cover single vehicle rollover.

Bond:
For security purposes, only a credit card can be used to provide a Bond. The credit card holder must be present and able to sign for the Bond upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle.

The Bond is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with. If there is damage to the vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of the relevant Liability. However, if the terms of the Rental Contract are breached and the Bond is insufficient to cover the damage then any extra cost will be charged.
Bond Roll Overs are permitted for Apollo multi hires only within the same country when the bond is banked.