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Products: Apollo Motorhome Rentals New Zealand - 2012 - 2013 Rates
   
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Helpful Info - NZ

Motorhome RV and Campervan Rentals in New Zealand
Valid 01 April 2012 to 31 March 2013

We offer a minimum of 5% Discount on our advertised rates !

Click here for 2011 - 2012 Rates
Click here for Vehicle index page

 Apollo Campers New Zealand Depots:
Auckland and Christchurch

 

Early Booking Discount !
An Early Booking discount of 5% off the daily rental rate will apply to rentals that
commence 120 days after the date of booking. This discount does not apply to the Inclusive component.

Long Term Discounts
21 - 34 Days – 9% Off rates
35+ Days - 15% Off rates
(Please note that these discounts do not apply to Value Pack Component)

2012 - 2013 Flex Rates
Valid from 01 April 2012 - 31 March 2013


Flex Rates give you the very best available price for the motorhome you want to rent. If you book early and there are plenty of motorhomes available, you will pay a much lower price. If you book closer to departure date or book for a high demand period then the rate will be higher.
 
However, once booked, should you need to amend the dates, the prevailing rates will apply. We get advised of new flex rates each week. Therefore each quote only valid until the end of each week.

Please Contact us for this weeks Great Flex Rates


Available Vehicles
 
 
 
 
Rates are calculated per calendar day.

Standard Rate Includes:

  • Standard Insurance Cover (excess NZD $5000/ $7500)
  • Unlimited Kilometres
  • Vehicle Registration Fee
  • Airport Transfers
  • Living Equipment
  • Kitchen Kit
  • Personal Kits (Bedding and Towels)
  • Apollo Welcome Pack
  • 15% GST
  • 24 hour Road Side Assitance
  • Extra Drivers Fees
  • Maps and Campground Guides

Standard Rates DO NOT include:

  • Optional Excess Reduction Options
  • Optional Extras

Value Pack:
Add NZD $65.00 per day. The maximum amount payable per rental segment for an Inclusive Rate is NZD $3,250 - i.e. 50 days rental.
The minimum amount payable per rental segment for an Value Pack will be based on the minimum rental period applicable for your rental.

  • VIP Cover
  • Unlimited Kilometres
  • One Way Rental Fee
  • Hassle Free Check In **
  • Road User Recovery Fee
  • 15% GST
  • Complimentary Airport Transfers
  • Personal Kits
  • Kitchen Kit
  • Apollo Welcome Pack
  • Pre-Hire Cleaning Fees
  • Vehicle Consultation Fee
  • 24 hour Roadside Assistance
  • Extra Driver Fees
  • Maps and Camp Ground Guides
  • LP Gas Refill Fee
  • Snow Chains (on request)
  • Camp Chairs and Table and Baby or Booster Seats (on request).

**Hassle Free Check-In: The Value Pack provides Apollo clients a Hassle Free and Fast Check-In. This service reduces your time at the branch, by simply returning your keys to the counter without any need to go through the check in procedure with an Apollo Employee. This service only applies where no vehicle damage has occurred while on hire.

What exactly is Flex?
Flex Rates allows us to offer flexible pricing, which gives you the opportunity to secure the best possible rental rate. The Flex Rates are based on a very simple system of supply and demand. So when there are a large number of vehicles available for hire from a particular branch then the rental rate is lower. This way you can benefit from the lower rates offered. Generally, this means that the earlier you book the cheaper the rate! There will also be great Standby Rates!

Branches:
Apollo has branches in Auckland and Christchurch. Branches are open seven days a week, 8am to 4:30pm. Branches will be closed Christmas Day, New Years Day and Good Friday.

Transfer:
Vehicles must be collected and returned to our branches (not airports). A transfer to the Apollo branch from the Airport and vice versa is provided free of charge.

Road User Recovery Fee:
The Road User Recovery Fee will be calculated and collected on return of the vehicle based on the kilometres travelled during the hire.

The fee per 100km is as follows:

Hitop:..... Nil
2 Berth ST:..... NZD $4.96
4 Berth:..... NZD $4.84
6 Berth:...... NZD $5.13

We reserve the right to amend the Road User Recovery Fee upon Government intervention.

Credit Cards:
We only accept Visa, MasterCard, American Express and Diners Club. Visa and MasterCard will incur an additional 2.00% surcharge on any transaction. American Express and Diners Club will incur an additional 4.5% surcharge on any transaction.


Exchange Rate / Currency Variations:

All credit card transactions are conducted in New Zealand dollars. Due to exchange rate fluctuations there could be some variance in the amount refunded compared to the amount initially charged. We do not accept any liability for variances up or down. Refunds by credit card can take up to 15 working days depending on the renter’s Financial Institution.


Rental Duration:
The minimum rental for all vehicles is seven days.
Between 15 December 2012 and 10 January 2013, a minimum rental period of 14 days applies.
Minimum rental periods are subject to change during peak periods.

One Way Rentals:
A one way fee rental fee of $250 is charged for rentals between the North and South Islands and vice versa, where pick up is between 1 October 2012 and 31 March 2013.

Driver’s Licence and Minimum Age:
A valid, non-provisional, state or overseas driver’s licence is required. If the driver’s licence is not in the English language (e.g. German, French, Chinese, etc) then an international driver’s licence is also required. The driver’s licence must have been held for at least two years and be valid for the whole length of the rental. The original driver’s licence must be shown at time of pick-up when the driver is present.

Drivers must be 21 years of age or over. For drivers 75 years of age or over, a current medical certificate stating that the customer is fit to drive for the duration of the hire is required upon vehicle collection.

Kitchen and Personal Kits:
Each vehicle is supplied with complimentary living equipment (such as bedding, cooking equipment, eating utensils, bath and tea towels.)

Maps and Campground Guides:
Each vehicle is supplied with a complimentary Road Atlas and campground guides.

Vehicle Consultation:

On pick up of the vehicle our staff will provide a complimentary vehicle consultation. This includes an explanation of all the interior and exterior features of the vehicle as well as driving tips.

General Equipment:
Each vehicle is supplied with complimentary general equipment (such as pegs and clothes line, dustpan/brush, fire extinguisher, bucket/hose and broom).


Apollo Welcome Pack:
Each vehicle is supplied with a complimentary Apollo Pack for the first night. The pack contains, matches, mini shampoo and conditioner, dishwashing liquid, sponge, soap, salt and pepper, coffee, tea and sugar sachets.


Additional Extras:

Extras
Price
Camp Table $24 per rental
Camp Chairs $17 per rental
Snow Chains $50 per rental (must be pre-booked)
Mountain Bike (including helmet) $6 per day up to max. $240 (must be pre-booked).
Maximum 2 bikes per vehicle, only available in 4/6 berth.
Heater Fan $15 per rental
GPS $10.00 per day up to a maximum of $100 per hire
Toilet Chemicals $2.50 each

Baby Seats:
Two baby seats (must be pre-booked) suitable for children from 6 months to 3 years of age can be
fitted to the 4 and 6 Berth Motorhome. Cost is $30 each per rental. Baby seats cannot be fitted to
the Hitop or 2 Berth S/T Camper.

Booster Seats:
A booster seat (must be pre-booked) suitable for a child between 3 and 8 years of age can be
supplied for the 4 and 6 Berth Motorhomes. Cost is $30 each per rental. Booster seats cannot be
fitted to the Hitop or 2 Berth S/T Camper.

Child Restraint Policy
The safety of our customers is of the utmost importance to Apollo. Therefore we have developed a best practice approach to Child Restraints. We aim for the best safety (not just recommended levels) for our clients’ children.

Following this page is a table which indicates the type and number of Child Restraints that can be fitted to our vehicles.

Clients can rent Child Restraints (must be pre-booked) from Apollo for $20 per rental. It is the client’s responsibility to fit them (our branch staff are legally unable to fit them or advise on how they should be fitted) to the vehicle and we recommend the following guidelines http://www.ltsa.govt.nz/factsheets/07.html

In New Zealand we offer a free transfer to the Apollo branch from the Airport and vice versa. If clients have children that require a Child Restraint then we will order a taxi with the appropriate Child Restraints and we will pay for the taxi transfer.

We hope that by providing this information you can give your clients definitive answers on this topic.

First Aid Kits:
A First Aid kit is supplied in every vehicle. If the seal is broken or the kit is not returned the kit becomes the property of the renter and a $50 fee is charged when the vehicle is returned.

L.P. Gas Refill Service Fee:
The gas bottle(s) is supplied full. A service fee is payable on pick up of the vehicle:

  • $25 - Hitop Campervan, 2 Berth S/T Camper
  • $35 - 4 and 6 Berth Motorhomes

The gas bottle can be returned empty to Apollo at the completion of the rental. The fee applies for each part of a multiple rental.

Multiple Rentals:
Consecutive Apollo Motorhome / Campervan rentals can be combined to qualify for a long-term discount rate. Australian and New Zealand car/campervan rentals can be combined to obtain a long-term discount rate, providing travel is within a 3 month period. If drop off of a vehicle and pick up of a new vehicle occurs on the same day then a day each will be charged per respective vehicle. Multiple rentals are treated as separate rentals under the one way fee and minimum rental period conditions.

Travel Restrictions:
Two Wheel Drive Vehicles can only be driven on sealed/bitumen roads. The only exception to this is the last remaining kilometres of loose road surface on any major ski field access roads or any recognised campground access road less than 12 kilometres in length.

No vehicle shall be driven on Skippers Road (Queenstown), Ninety Mile Beach (Northland), Ball Hut Road (Mt. Cook), Bluff Road that runs between Kuatunu and Mataurangi and North of Colville Township (Coromandel Peninsula).

Apollo reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions.

Change of Drop Off Destination:
If the renter wishes to change the drop off destination after the rental has commenced, they first must obtain authorisation from Apollo. Subject to the change being approved, a minimum additional charge of $700 will apply.

Rental Extension:
If the customer wishes to extend the rental whilst on hire, they must first obtain authorisation from Apollo Reservations who will advise of the additional costs. Rental extension is subject to fleet availability. The extra cost (Gross Rate) of an extended rental must be paid by credit card over the telephone or at an Apollo Branch immediately on confirmation of the rental extension.

Whilst on hire if you decide to extend your rental duration (changing the drop-off date) by 2 days the same lex rate is used that applied on the day when you made your original booking. If you extend by 3 days or more, the booking change rule applies as outlined above.

Failure to obtain authorisation will result in the renter being charged double the daily gross rental rate.

Rental Charges:
Rental days are charged per calendar day. The day of pick-up is calculated as the irst day of rental and the day of return is calculated as the last day of rental. Vehicles must be returned within branch hours.

Repairs:
Although we run late model vehicles, it may happen that small repairs are required. Repairs up to $100 may be affected without authorisation and will be reimbursed unless the damage is caused by the renter. For amounts over $100, Apollo will need to be informed in advance. All vehicles are enrolled in the New Zealand Automobile Association and 24hr emergency roadside assistance is
available.

Traffic Infringements:
We reserve the right to charge the renter for any speeding or parking fines, traffic infringements or road toll fines. An additional administration fee of $75 per fine will apply to cover the costs of processing.

Change Of Vehicle:
Should the vehicle booked be unavailable through unforeseen circumstances, we reserve the right to substitute an alternative vehicle without prior notification and at no extra cost. This shall not constitute a breach of contract and does not entitle the renter to a refund.

Vehicle Category:
Vehicles cannot be requested by make or model, only by vehicle category.

Voluntary Downgrade:

Should the renter decide to take a lesser vehicle than booked within 14 days of pick up or during the rental then they will not be entitled to any refund.

Limit of Liability:
In the event of no alternative vehicle being available to the renter our liability is limited to a refund of the hire charge or in the case of mechanical failure (unless caused by the renter) the remaind of the hire period.

Important:
We reserve the right to refuse any rental at our discretion.

Smoking:
Smoking is not allowed in our vehicles.

Animals:
Service dogs are permitted to travel in our vehicles with prior permission from Apollo. No other animals are permitted in our vehicles.


Booking Amendments:
If you wish to make any changes to your booking the booking will be calculated by using either the original flex rate or the flex rate that is valid at the time of the booking change, depending on whichever rate is higher. There are no exceptions to this rule. The following situations are classified as booking alterations:

- Change of date for vehicle pick-up or drop-off
- Change of location (depot) for vehicle pick-up or drop-off
- Change of vehicle category
- Name change

If you decide to extend your rental duration (changing the drop-off date) by 2 days the same flex rate is used that applied on the day when you made your original booking. If you extend by 3 days or more, the booking change rule applies as outlined above.

If an amendment is made to the rental dates within 14 days of collection, no refund will be made if the length of hire is shortened (that is; the rental will be charged at the number of days originally booked). A relocation fee may apply if the collection or return location is amended within 14 days of vehicle pick up or if notification occurs during the hire.

Travel Insurance:
We strongly recommend that renters ensure they take out the highest level of Travel Insurance.

PROTECTION PACKAGE

Personal Injury:

New Zealand legislation provides limited coverage for personal injury. Apollo strongly recommends that all people travelling in New Zealand take out their own personal travel insurance.

Property Damage:
The Vehicle is insured for damage to it or damage to the property of a third party. However the renter is responsible up to the amount of the applicable Liability for the cost of such damage to third party property, or to the rented Vehicle. The renter is also responsible for the cost of demurrage for the period the Vehicle is unavailable due to repairs. The Liability applies in respect of each claim, not per rental.

The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Apollo, not at the completion of the rental Period.

Standard Liability:
Apollo’s rental charge includes a Standard Liability of $5,000 for the Hitop Campervan and Euro Tourer. For all other vehicles a $7,500 Standard Liability applies.
 
A Bond of $5,000 / $7,500 will be collected at the time of entering into the Rental Contract. Payment of this Bond is only accepted by credit card. The Bond will be debited to the credit card account immediately. An administration fee equal to the merchant surcharge applies.

The Standard Liability can be reduced by purchasing one of the following Reduction Options:

Reduction Option 1:
- A Liability of $2,500 applies. This Option can be purchased by paying to Apollo $27 per day. The maximum amount payable for this Option per rental is $1,350 - i.e. 50 days rental.
- The minimum amount payable for this Option per rental segment will be based on the minimum rental period applicable for your rental.

A Bond of $2,500 will be collected at the time of entering into the Rental Contract. Payment of this Bond is only accepted by credit card. The $2,500 will be debited to the credit card account immediately. An administration fee equal to the merchant surcharge applies.

Reduction Option 2 (VIP Cover):
- A $0 (zero) Liability applies. This Option can be purchased by paying to Apollo $44 per day. The maximum amount payable for this Option per rental is $2,200 - i.e. 50 days rental.
- The minimum amount payable for this Option per rental segment will be based on the minimum rental period applicable for your rental.

Under this option one windscreen and two tyres and demurrage will be covered for accidental damage. Should these amounts be exceeded the cost to repair or replace the items will not be covered and will be the responsibility of the renter.

A Bond of $250 will be collected at the time of entering into the Rental Contract. This Bond is payable to Apollo by an open signed credit card imprint with an authorisation obtained (sufficient funds must be available) for $250.

Bond:
For security purposes, only a credit card can be used to provide a Bond. The credit card holder must be present and able to sign for the Bond upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle.

The Bond is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with. If there is damage to the vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of the relevant Liability. However, if the terms of the Rental Contract are breached and the Bond is insufficient to cover the damage then any extra cost will be charged.

Bond Roll Overs are permitted for Apollo multi hires only within the and same country when the bond is banked.

Full Responsibility:
At all times the renter is responsible for:

  • Damage caused where the terms of Rental Contract have been breached.
  • Damage caused by negligence.
  • Damage caused to the Vehicle in any way by part or total water submersion or salt water.
  • Damage caused to the Vehicle by the renter’s willful conduct.
  • Damage caused to the Vehicle by the use of snow chains.
  • Damage caused due to a single vehicle roll over.
  • Damage caused to the Vehicle when using the Vehicle in contravention of any legislation or regulation controlling vehicular traffic.
  • Damage or loss caused to any personal belongings.
  • Damage caused due to use of incorrect or contaminated fuel.
  • Damage to the awning.
  • Damage to the overhead or underbody of the Vehicle except where Reduction Option 2 has been purchased.

Cancellation Fees:

If cancelled 25 days prior to pick up - $250
If cancelled 7 to 24 days prior to pick up 20% of Rental Rates (minimum $250)
If cancelled less than 7 days prior to pick up 50% of Rental Rates
If cancelled on the day of pick up or no show 100%
If vehicle is returned early No Refund available

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