Motorhome RV and Campervan Rentals in Australia

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 Britz Australia Depots: Adelaide, Alice Springs, Brisbane, Broome, Cairns,
Darwin, Hobart, Melbourne, Perth and Sydney

Rates are Valid for Australian and New Zealand Residents Only

Standard Rate Includes:

• Unlimited kilometres
• Vehicle insurance (excess applies, see information under the heading “for your protection – vehicle
  excess”)
• 10% GST*
• Kitchen equipment* (not in 4WD car or Rookie)
• General equipment* (not in 4WD car or Rookie)
• Customer Care 24 hour, 7 days per week road-service helpline (toll free)
• Travel wallet including map of Australia with driving tips and travel information
• 10% off powered sites at all BIG4 parks
  
  * Goods and Services Tax (GST) - GST is an Australian Federal Government imposed tax. GST is included in all Britz rates and is currently 10%. Britz reserves the right to amend GST upon Government intervention.
  * Kitchen equipment includes plates, bowls, cups, glasses, knives, forks, spoons, bottle/can opener, mixing bowls,
  colander, saucepans, frying pans, cooking utensils, chopping board, kettle, teapot, toaster and tea towel.
  * General equipment includes pegs and clothesline, dustpan/brush, fire extinguisher, bucket/hose, broom, matches, ice cube tray, coat hangers and toilet chemicals.

Standard Rates DO NOT include:

• Bedding or Towels
• Stamp Duty 2.5%
• Optional Excess Reduction Options
• One Way Fees
• Optional Extras

Britz Bonus Pack:
(Does not apply to the Britz Rookie or 4WD car)
The Britz Bonus Pack for 2WD campervan rentals is gross AU$56 per day (maximum charge of AU$2,800 per
rental) and is in addition to the daily gross vehicle rate.

The Britz Bonus Pack for 4WD campervan rentals is gross AU$68 per day (maximum charge of AU$3,400 per
rental) and is in addition to the daily gross vehicle rate.

• Excess Reduction Option 2 (NIL Excess)
• No Worries Cover (PCO2)*
• Stamp Duty
• Bedding and Towels
• Extra Driver Fees
• Pre-Purchase Gas Option
• Camp Table and Chairs
• Baby / Booster Seats (must be pre-booked)
• 4WD Outback Saftey Kit (for 4WD vehicles only)
  (maximum charge for Inclusive Pack is AUD$2650 for 2WD and AUD$3250 for 4WD)

*Excess Reduction Option 2 - This option reduces the excess for 2WD campervans from AU$7500 to NIL and from AU$7500 to AU$440 for all 4WD vehicles.

*No Worries Cover (PCO2) – The No Worries Cover Option extends the cover available with Excess Reduction 2. PCO2 includes cover for accidental damage to the overhead and underbody sections of the vehicle. With 4WD hires, it also reduces the excess to NIL.

*Administration fee - A surcharge of 3% of the total cost will be levied to cover state government taxes, duties, vehicle registration recovery and administration costs. This fee is included in the Britz Bonus Pack. All rentals are subject to the 3% fee in addition to the vehicle cost if the Britz Bonus Pack is not selected. This is charged to the customer upon vehicle collection.

*Linen and bedding includes pillow, pillowcase, sleeping bag, sheet and towel per person. This is included in the Britz Bonus Pack. If the Britz Bonus Pack is not selected, the customer can hire linen and bedding packs direct from Britz at the cost of AU$38 per person, per hire.

*Extra driver fees are included in the Britz Bonus Pack. If the Britz Bonus Pack is not the selected package the cost of extra driver fees are AU$3 per day, per person, per hire with a maximum charge of AU$150 per person, per hire.

*Pre-Purchase Gas Option (PGO) allows the customer to return the vehicle without the need for the gas bottle to be replenished. The gas bottle is used to operate the gas stove and to heat the hot water in vehicles with a hot water facility. With the Safari 4WD PGO refers to four butane gas cylinders. This option can be purchased separately if the Bonus Pack has not been selected. See “additional products and services” for costs.

*4WD Outback Safety Kit – Included in the Britz Bonus Pack for 4WD campervan hires only. The kit includes an Emergency Position Indication Radio Beacon (EPIRB), snatch strap with D shackles and a folding spade. An EPIRB when activated transmits an emergency distress signal, which can be detected by Australian rescue authorities. A snatch strap is used to pull a vehicle from a bogged position with the aid of another vehicle. The D shackles secure the snatch strap to a rigid anchor point.

*Baby/booster seat – Note that not all Britz vehicles can accommodate child restraint equipment. Childseats depending on the child’s age are commonly used for children 3 years or less. Reversible childseats or capsules are used so that an infant can be accommodated when required. Booster seats again depending on the child’s size are commonly used for children between 3 and 8 years of age. All child restraint equipment is to be fitted by the hirer facing forward, in the appropriate seat/s and cannot be situated on side facing seats. Refer to vehicle specifications on the website and/or contact Reservations for further information.

Britz Rookie Bonus Pack:
The Britz Bonus Pack for 4WD car rentals is gross AU$53 per day (maximum charge of AU$2,650 per rental) and is in addition to the daily gross vehicle rate.

• Excess Reduction Option
• No Worries Cover (PCO2)
• 3% Administration Fee

FOR YOUR PROTECTION – VEHICLE EXCESS

Personal injury is covered in most cases through Registration Third Party insurance. Britz strongly recommends
that all people travelling in Australia take out personal travel insurance.

All vehicles are insured for the damage to the vehicle or to the property of a Third Party. The hirer is responsible for the first AU$7,500 (“the excess”) or AU$2,500 (“the excess”) in the case of the rented vehicle being the Britz Rookie) of the cost of damage to Third Party property or to the rented vehicle, including single vehicle accident, windscreen and tyre damage, towing and recovery costs, theft, fire, break- in or vandalism with the exception of the ‘exclusions’. This also includes the cost of the daily rental for the period the vehicle is off fleet for accident repairs.

The excess is applicable regardless of who is at fault and must be paid at the time the accident report is
completed, not at the completion of the rental. The excess will be refunded if Britz is successful in recovering
the cost of the damages from the Third Party. Please note that Third Party claims can take months to resolve.
The excess applies in respect of each claim, not rental.

Please see the ‘Exclusions’ section below, whereby all insurance cover will be made void.

This AU$7,500 excess or the AU$2,500 excess (AU$2,500 excess applicable to the Britz Rookie only) can be

reduced, in most circumstances, by the purchase of Excess Reduction Option 1 (not available if the rented
vehicle is the Britz Rookie), Excess Reduction Option 2 or the No Worries Cover Option.

Rental Duration:
2WD AND 4WD CAMPERVANS (does not apply to the Rookie)

• Rental days are charged per calendar day. When calculating the number of days a vehicle is rented, the
  day of pick-up is counted as day one of the rental. The day of the vehicle's return is counted as the final
  day of the rental. Vehicles are required to be collected and returned with business hours.
• When a rental moves from one rate season into the next, the calculation is based on both rates.
• Minimum rental period is 5 days, with the exception of one-way hires, which are subject to a 7-day
  minimum hire requirement.
• Rentals collecting in the following dates will have a minimum hire requirement of 7 days:
  All rentals between the 15 December and 5 January
• , 5 and 6 berth rentals from Sydney with a collection date between 28 September and 5 October (these dates are subject to change) 4, 5 and 6 berth rentals from Melbourne with a collection date between 5 October and 10 October (these dates are subject to change).
• Minimum rental periods are subject to change during peak periods.
• These rates and terms may not apply to rentals exceeding 100 days, which includes multihires. Requests
  for quotes/bookings of more than 100 days should be directed first to Reservations.
• Late pick-up or early return of vehicle does not entitle the hirer to any refund of the unused portion of
  the rental.
• If the customer wishes to extend the rental whilst on hire, they must first obtain authorisation from
  Reservations or any of the Britz branches. The rental extension is subject to vehicle availability. The cost of
  an extended rental must be paid by credit card over the telephone on confirmation of the rental extension.
  The rate charged may not reflect the original rate booked. Failure to obtain authorisation will result in a
  daily fee of AU$150 in addition to the daily rate.

4WD CAR

• Rental days are calculated on a 24-hour basis. Vehicles are required to be collected and returned with
  business hours.
• When a rental moves from one rate season into the next, the calculation is based on both rates.
• Minimum rental period is 5 days, with the exception of one-way hires, which are subject to a 7-day
  minimum hire requirement.
• Minimum rental period is subject to change during peak periods.
• Late pick-up or early return of vehicle does not entitle the hirer to any refund of the unused portion of
  the rental.
• These rates and terms may not apply to rentals exceeding 100 days, which includes multihires. Requests
  for quotes/bookings should be directed first to Reservations.
• If the customer wishes to extend the rental whilst on hire, they must first obtain authorisation from
  Reservations or any of the Britz branches. The rental extension is subject to vehicle availability. The cost of
  an extended rental must be paid by credit card over the telephone on confirmation of the rental extension.
  The rate charged may not reflect the original rate booked. Failure to obtain authorisation will result in a
  daily fee of AU$150 in addition to the daily rate.
• Britz allows a grace period of 59 minutes before the hirer is liable for late return charges when the rented
  vehicle is a 4WD car. Late return fees are applicable as follows:
• 1 hour late, one third of the daily rate will apply
• 2 hours late, two thirds of the daily rate will apply
• 3 hours late, one full day rate will apply

Rental Duration and Location Requirements
ROOKIE

• The Rookie is available to and from Melbourne, Sydney, Brisbane and Cairns.
• Rental days are charged per calendar day. When calculating the number of days a vehicle is rented, the
  day of pick-up is counted as day one of the rental. The day of the vehicle's return is counted as the final
  day of the rental. Vehicles are required to be collected and returned with business hours.
• When a rental moves from one rate season into the next, the calculation is based on both rates.
• Minimum rental period is 3 days, with the exception of one-way hires, which are subject to a 7-day
  minimum hire requirement.
• Minimum rental periods are subject to change during peak periods.
• These rates and terms may not apply to rentals exceeding 100 days, which includes multihires. Requests
  for quotes/bookings of more than 100 days should be directed first to Reservations.
• Late pick-up or early return of vehicle does not entitle the hirer to any refund of the unused portion of
  the rental.
• If the customer wishes to extend the rental whilst on hire, they must first obtain authorisation from
  Reservations or any of the Britz branches. The rental extension is subject to vehicle availability. The cost of
  an extended rental must be paid by credit card over the telephone on confirmation of the rental extension.
  The rate charged may not reflect the original rate booked. Failure to obtain authorisation will result in a
  daily fee of AU$150 in addition to the daily rate.

One Way Rentals:

• One-way rentals are available between all branch locations (not applicable to Rookie), the exception is
  one-way rentals into or out of Tasmania for all 4WD vehicles, these are on request.
• One-way rentals are available between Melbourne, Sydney, Brisbane and Cairns when the booked vehicle
  is the Rookie.
• Minimum rental period for one-way hires is 7 days. Shorter hires may be available on application only.
• A one-way fee of $250 applies where pick up originates from Cairns, Brisbane, Sydney, Melbourne,
  Hobart or Adelaide, and returns to these locations. Should the hire originate or return to or from Darwin,
  Broome, Alice Springs or Perth, the one-way fee will be $350. E.g., a Cairns to Darwin one-way rental would incur a one-way fee of $350, where a one-way rental from Cairns to Brisbane will incur a one-way fee of $250.
• The one-way fee if applicable is charged per hire.

One Way Rentals: Rookie
One Way Rentals are available between Melbourne, Sydney, Brisbane and Cairns. No fees applies. Minimum rental period of 10 days applies.

Broome Surcharge:
An additional remote location fee of AU$650 applies to all rentals picking up or dropping off in Broome. Only
one remote location fee is charged per vehicle. This is in addition to the one-way fee if applicable. The fee
applies per rental.

Transfers
Britz clients will need to make their own way to and from the Britz branch, at their own expense.

Airport Concession Fee
An airport concession fee may be charged for hires with pick-up or drop-off from airport locations. An airport
pick-up fee of AU$16.50 per hire (Campervans) or 8.5% of the total hire cost (per 4WD Car) will apply for hires
with pick-up at Hobart airport. This fee is subject to change and new airport charges may arise.

Hobart Airport Fee:
An Airport fee of AUD$16.50 per hire applies for all rentals collecting from Airport Harbour. This fee is subject to change should Airport Fees rise.

Infringements:

Britz reserves the right to charge the hirer for any speeding, parking or tollway fines, associated administration
costs and/or accidents including Third Party property damage not reported on return of the vehicle. The
administration fee per fine, in addition to the fine, will be AU$60.

Customer Care On-Road Assistance

Any problems associated with the vehicle, including equipment failure, must be reported to Britz as soon as
possible and within 24 hours in order to give Britz the opportunity to rectify the problem during the rental.
Failure to do so will compromise any claims for compensation. Britz do not accept liability for any claims
submitted after this period.

Repairs:

Repairs up to AU$200 may be effected without authorisation and will be reimbursed upon presentation of a
receipt. For amounts over AU$200, Britz will need to be informed in advance. Repairs will be approved provided
the customer was not directly responsible for the damage. Receipts must be submitted for any repair or the
claim will not be paid.

Change of Vehicle:

Should the vehicle booked be unavailable through unforeseen circumstances, Britz reserve the right to
substitute an alternative vehicle without prior notification and at no extra cost. This shall not constitute a
breach of contract and does not entitle the hirer to a refund.

Stamp Duty:
A Government Stamp Duty of 2.5% applies on all rental costs. This is paid directly to the depot at the time of pick up. Stamp Duty is included in the Britz Bonus Pack.

Age Restrictions:
Drivers must be 21 years of age or over. For drivers 75 years of age or over, a medical certificate stating that
the customer is fit to drive for the duration of the hire is required upon vehicle collection.

Licence:
A current and full Australian resident motor vehicle driver’s licence is required and must be produced upon
vehicle collection.


Additional Drivers:
Additional drivers are an additional AUD$3 per driver per day (max $150 per driver)

Additional Extras:

*Baby / Booster Seats can not be fitted to the Cheapa Camper, Hitop, Euro Tourer and Adventure Camper vehicles.
**Strongly recommended for all 4WD renters venturing into remote areas. Kit Includes Satellite Safety Beacon in the event of an emergency.

Charges for additional products and services will be charged per hire.

As a standard option the Rookie vehicle comes with a picnic pack backpack (crockery and cutlery for two), two
chairs and one table. In addition if the Bonus Pack has been booked linen and bedding and extra driver fees are
included.

Linen and bedding, extra driver fees, outdoor table and chairs, a baby/booster seat (if required), pre-purchase
gas option and the 4WD safety kit (4WD campervan rentals only) are included in the Britz Bonus Pack for
campervans.

Britz strongly advises all 4WD customers venturing into remote areas of Australia to carry a 4WD outback safety kit, which includes a satellite safety beacon. The beacons can be activated in emergency situations to alert rescue authorities.

If a client would like to undertake a 4WD Training Course, Britz can recommend Operators in local areas.
Contact details available on request. Clients must book direct with 4WD Training Operators.


Vehicle Insurance:
The Standard rates includes Vehicle Insurance with an Excess / Deductible of AUD$7500 per incident OR AUD$1800 for the Britz Rookie. This excess can be reduced by purchasing one of the following options:

Reduction Option 1:
(not available on the Britz Rookie)
2WD - Pay an additional AUD$22 per day (max $1100), and this will reduce the excess to AUD$2500 per incident. Bond AUD$2500 (debited).
4WD - Pay an additional AUD$27 per day (max $1350), and this will reduce the excess to AUD$2500 per incident. Bond AUD$2500 (debited).

When Excess Reduction 1 has been purchased the hirer is responsible for the first AU$2,500 (“the excess”) of
the cost of damage to Third Party property or to the rented vehicle. This includes single vehicle accident,
windscreen and tyre damage, towing and recovery costs, theft, fire, break-in or vandalism with the exception of the ‘exclusions’. This also includes the cost of the daily rental for the period the vehicle is off fleet for
accident repairs. The excess applies in respect of each claim, not rental.

Reduction Option 2:
Rookie - Pay an additional AUD$19 per day (max $570), and this will reduce the excess to NIL. Bond AUD$220 (Imprint).
2WD - Pay an additional AUD$40 per day (max $2000), and this will reduce the excess to NIL. Bond AUD$220 (Imprint).
4WD - Pay an additional AUD$49 per day (max $2450), and this will reduce the excess to AUD$440. Bond AUD$440 (Imprint).

When Excess Reduction 2 has been purchased, the hirer will have no excess at all for 2WD vehicles with the
exception of the ‘exclusions’.
If the vehicle hired is a 4WD the hirer will be responsible for the first AU$440 (“the excess”) of the cost of
damage to Third Party property or to the rented vehicle. This includes single vehicle accident, windscreen
and tyre damage, towing and recovery costs, theft, fire, break-in or vandalism with the exception of the
‘ exclusions’. This also includes the cost of the daily rental for the period the vehicle is off fleet for accident
repairs. The excess applies in respect of each claim, not rental.

Note: Excess Reduction Option 2 is included in the Britz Bonus Pack

No Worries Cover:
The No Worries Cover Option is a one off fee of AU$50 per hire for 2WD vehicles and AU$120 for 4WD vehicles.
The No Worries Cover Option is only available when Excess Reduction 2 has been purchased.

Note: The No Worries Cover Option is included in the Britz Bonus Pack.

With the No Worries Cover Option, the hirer will not have to pay any excess at all for any damage to the
vehicle or property of a Third Party with the exception of the ‘exclusions’. This will include accidental
overhead or underbody damage to the vehicle. Please note overhead and underbody damage cover is
excluded unless the No Worries Cover Option has been purchased.

Windscreen and Tyre Damage:
Where the hire has a nil excess up to one windscreen and two tyres will
be covered for accidental damage. Should these amounts be exceeded the cost to repair or replace the items
will not be covered and will be the responsibility of the hirer.

**For Australian Residents, check you Travel Insurance Policy as you may be covered for rental vehicle excess up to a certain amount. If you do not yet have travel insurance, ask us for a quote. We offer a 20% discount on Travel Insurance when booked with your motorhome rental.

Security Deposit:
You are required to leave a security deposit at the time of pick up. Details noted under insurance options above.

Minimum and Maximum Age:
The minimum age to drive the vehicle is 21 years. For drivers of 75 years and over, a medical certificate is required stating that they are fit to drive.

Credit Card Payments to the Depot:
When pre-paying your motorhome rental, AUS and NZ Travel do not charge credit card fees on Visa or Mastercard Payments (Amex on request). Any payments made directly to the depot at the time of pick up or drop off for optional extras, fees and securty deposits are subject to a credit card fee of 1.75% applies for Visa and Mastercard. A fee of 4.5% applies for American Express.

Depot Hours:
Depots are open Monday to Sunday 8:00am to 4:30pm.
Pick up and drop off is available at any time during depot hours.
Depots will be closed on Christmas day.

Cancellation Policy:

• If cancelled up to 22 days prior to pick-up No Fee
• If cancelled from 21 to 7 days prior to pick-up 30% of Gross Rental
• If cancelled 6 to 1 days prior to pick-up 60% of Gross Rental
• If cancelled on day of pick up or No-Show 100% of Gross Rental
• If vehicle is returned early for any reason whatsoever there is no refund available for the unused days.

Travel Restrictions:

• 2WD campervans can only be driven on sealed/bitumen roads. The only exceptions to this are well maintained access roads to recognised campgrounds and the roads on Kangaroo Island (South Australia).
• 4WD campervans and cars can also be driven on recognised unsealed roads.
• 4WD vehicles may only travel to the following areas with the written permission of Britz (please contact the local branch for further information): Simpson Desert, Strzelecki Track, Gunbarrel Highway, Cape York, the
  Bungle Bungles, Oodnadatta Track, Birdsville Track, Tanami Track, the Plenty Highway and Gibb River Road.
• Vehicles are NOT permitted to travel on the Canning Stock Route, the Lost City in Litchfield Park, to Cape York between the months of December to May and the Telegraph section of the road to Cape York.

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