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Motorhome
RV and Campervan Rentals in Australia
We
offer a minimum of 5%
Discount on
our advertised rates Plus No
Credit Card Fees !
Click
here for Vehicle index page
Maui
Australia Depots: Adelaide, Alice Springs,
Brisbane, Broome, Cairns,
Darwin, Hobart, Melbourne, Perth and Sydney
Rates
are Valid for Australian and New Zealand Residents
Only

Rates
Valid until - 31 March 2010
All Rates shown in Australian Dollars
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|
|
|
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5
- 20 Days
|
21
- 34 Days
|
35
- 49 Days
|
| 15
Dec 09 - 14 Jan 2010 |
$167
|
$154
|
$142
|
| 15
Jan - 31 Mar 2010 |
$115
|
$106
|
$98
|
| |
|
|
|
|
5
- 20 Days
|
21
- 34 Days
|
35
- 49 Days
|
| 15
Dec 09 - 14 Jan 2010 |
$212
|
$195
|
$180
|
| 15
Jan - 31 Mar 2010 |
$162
|
$149
|
$138
|
| |
|
|
| |
5
- 20 Days
|
21
- 34 Days
|
35
- 49 Days
|
| 15
Dec 09 - 14 Jan 2010 |
$309
|
$284
|
$263
|
| 15
Jan - 31 Mar 2010 |
$209
|
$192
|
$178
|
| |
|
|
| |
5
- 20 Days
|
21
- 34 Days
|
35
- 49 Days
|
| 15
Dec 09 - 14 Jan 2010 |
$333
|
$306
|
$283
|
| 15
Jan - 31 Mar 2010 |
$248
|
$228
|
$211
|
| |
|
|
| |
5
- 20 Days
|
21
- 34 Days
|
35
- 49 Days
|
| 15
Dec 09 - 14 Jan 2010 |
$180
|
$166
|
$153
|
| 15
Jan - 31 Mar 2010 |
$149
|
$137
|
$127
|
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All
Costs Shown Below are in Australian Dollars
Rates are
calculated per calendar day.
Standard
Rate Includes:
- Unlimited
kilometres
-
Vehicle insurance (excess applies, see information under
the heading “for your protection – vehicle
excess”)
-
10% GST*
-
3% Administration fee*
-
Starter pack*
-
Extra driver fees
-
Kitchen equipment*
-
Linen and bedding*
-
General equipment*
-
Customer care 24 hour, 7 days per week road-service helpline
(toll free)
-
Travel wallet including map of Australia with driving
tips and travel information
-
10% off powered sites at all BIG4 parks
Goods
and Services Tax (GST) - GST is an Australian
Federal Government imposed tax. GST is included in all
Maui rates
and is currently 10%. Maui reserves the right to amend
GST upon Government intervention.
Stamp duty and administration fee - A
surcharge of 3% of the total cost will be levied to
cover state government
taxes,
duties and administration costs. This fee is included in
the daily gross vehicle rates.
Vehicle registration surcharge - a fee
levied to cover the costs of vehicle registration. This
fee is included
in the daily
gross vehicle rates.
The starter pack is designed to provide
the customer with some basic requirements as might be needed
at the beginning
of
a hire, before the customer has had an opportunity to visit
a supermarket and includes dishwashing detergent, disposable
gloves, mosquito coils, bin liner, toilet roll, sponge,
soap, tissues and shampoo and conditioner sachets.
Kitchen equipment includes plates, bowls,
cups, glasses, knives, forks, spoons, bottle/can opener,
mixing bowls,
colander,
saucepans, frying pans, cooking utensils, chopping board,
kettle, teapot, coffee plunger, toaster and tea towel.
Linen and bedding includes pillow, pillowcase, doona (duvet),
sheet and towel per person.
General equipment includes pegs, dustpan/brush, fire extinguisher,
bucket/hose, broom, matches, ice cube tray, coat
hangers, toilet chemicals and floor safe in the Spirit
2 t/s, Spirit 4 and 6.
Standard Rates DO NOT
include:
- Optional
Excess Reduction Options
- One
Way Fees for rentals under 21 days
- Optional
Extras
Maui
Premium Package:
The Maui Premium Package for 2WD rentals is AU $53 per day
(maximum AU $2,650 per rental) and is payable
in addition to the daily rental rate.
The Maui Premium Package for 4WD rentals is gross AU $63
per day (maximum charge of AU $3,150 per
rental) and is in addition to the daily gross vehicle rate.
Inclusions are:
- Excess reduction option 2*
- No Worries Cover Option* (PCO2)
- Pre-purchase Gas* (PGO)
- Taxi fare from airport to Maui branch upon vehicle
collection only. Receipt must be presented for re-
imbursement.
- Picnic table and chairs (chairs per person travelling)
- 1 x child or booster seat if required*
- 4WD Outback Safety Kit (included in 4WD rentals only)*
*
Excess Reduction Option 2 - This option reduces the excess
from AU$7500 to NIL and from AU$7500
to AU$440 for 4WD
vehicles.
* No Worries Cover (PCO2) – The No Worries Cover
Option extends the cover available with Excess Reduction
2 to include
cover for accidental damage to the overhead and underbody
sections of the vehicle. With 4WD hires, it also reduces
the
excess to NIL.
* Pre-Purchase Gas (PGO) allows the customer to return
the vehicle without the need for the gas bottle to be replenished.
The gas bottle is used to operate the gas stove and to
heat the hot water in vehicles with a hot water facility.
This option can
be purchased separately if the Premium Package has not
been selected. See “additional products and services” for
costs.
* 4WD Outback Safety Kit – Included in the Maui Premium
Package for 4WD hires only. The kit includes an Emergency
Position Indication Radio Beacon (EPIRB), snatch strap
with D shackles and a folding spade. An EPIRB when activated
transmits an emergency distress signal, which can be detected
by Australian rescue authorities. A snatch strap is used
to
pull a vehicle from a bogged position with the aid of another
vehicle. The D shackles secure the snatch strap to a rigid
anchor point.
* Child/booster seat – Note that not all Maui vehicles
can accommodate child restraint equipment. Childseats depending
on the
child’s age are commonly used for children 3 years
or less. Reversible childseats or capsules are used so
that an infant can be
accommodated when required. Booster seats again depending
on the child’s size are commonly used for children
between 3
and 8 years of age. All child restraint equipment is to
be fitted by the hirer facing forward, in the appropriate
seat/s and cannot
be situated on side facing seats. Refer to vehicle specifications
on the website and/or contact Reservations for further
information.
For
Your Protection - Vehicles Excess:
Personal injury is covered in most cases through Registration
Third Party insurance. Maui strongly recommends
that all people travelling in Australia take out personal
travel insurance.
All vehicles are insured for damage to the vehicle or to
the property of a Third Party. The hirer is responsible
for
the first AU$7,500 (“the excess”) of the cost
of damage to Third Party property or to the rented vehicle,
including
single vehicle accident, windscreen and tyre damage, towing
and recovery costs, theft, fire, break-in or
vandalism with the exception of the ‘exclusions’.
This also includes the cost of the daily rental for the
period the
vehicle is off fleet for accident repairs.
The excess is applicable regardless of who is at fault
and must be paid at the time the accident report is
completed, not at the completion of the rental. The excess
will be refunded if Maui is successful in recovering the
cost of the damages from the Third Party. Please note that
Third Party claims can take months to resolve.
The excess applies in respect of each claim, not rental.
Please
see the ‘exclusions’ section
below, whereby all insurance cover will be made void.
This
AU$7,500 excess can be reduced in most circumstances,
by the purchase of Excess Reduction Option
1 or
Excess Reduction Option 2.
Excess Reduction Option 1
2WD - cost per day AU$22 (max charge AU$1,100)
- Excess reduced to AU$2,500
4WD - cost per day AU$27 (max charge AU$1,350) - Excess
reduced to AU$2,500
When Excess Reduction 1 has been purchased the hirer is
responsible for the first AU $2,500 (“the excess”)
of
the cost of damage to Third Party property or to the rented
vehicle. This includes single vehicle accident,
windscreen and tyre damage, towing and recovery costs,
theft, fire, break-in or vandalism with the exception of
the ‘exclusions’. This also includes the cost
of the daily rental for the period the vehicle is off fleet
for accident
repairs. The excess applies in respect of each claim, not
rental.
Please see the ‘exclusions’ section below,
whereby all insurance cover will be made void.
Excess
Reduction Option
2WD - cost per day AU $40 (max charge AU$2,000) - Excess reduced to nil
4WD - cost per day AU $49 (max charge AU$2,450) - Excess reduced to AU$440
When Excess Reduction 2 has been purchased,
the hirer will have no excess at all for 2WD vehicles with
the
exception of the ‘exclusions’.
In the event of the vehicle hired being a 4WD the hirer
will be responsible for the first AU$440 (“the excess”)
of
the cost of damage to Third Party property or to the rented
vehicle. This includes single vehicle accident,
windscreen and tyre damage, towing and recovery costs,
theft, fire, break-in or vandalism with the exception of
the ‘exclusions’. This also includes the cost
of the daily rental for the period the vehicle is off fleet
for accident
repairs. The excess applies in respect of each claim, not
rental.
Note: Excess Reduction Option 2 is included in the Maui
Premium Package
Please see the ‘exclusions’ section below,
whereby all insurance cover will be made void.
No Worries Cover Option (PCO2)
The No Worries Cover Option is a one off fee of AU$50 per
hire for 2WD vehicles and AU$120 for 4WD vehicles.
The No Worries Cover Option is only available when Excess
Reduction 2 has been purchased.
Note the No Worries Cover Option is included in the Maui
Premium Package.
With the No Worries Cover Option, the hirer will not have
to pay any excess at all for any damage to the
vehicle or property of a Third Party with the exception
of the ‘exclusions’. This will include accidental
overhead or underbody damage to the vehicle. Please note
overhead and underbody damage cover is
excluded unless the No Worries Cover Option has been purchased.
Tyre and Windcreen Damage – Where the
hire has a nil excess up to one windscreen and two tyres
will be covered for accidental damage. Should these amounts
be exceeded the cost to repair or replace the
items will not be covered and will be the responsibility
of the hirer.
MAUI STRONGLY RECOMMENDS OUR CUSTOMERS TAKE NO WORRIES
COVER FOR TRAVEL WITH
COMPLETE PEACE OF MIND.
Please see the ‘exclusions’ section below,
whereby all insurance cover will be made void.
EXCLUSIONS:
All insurance cover will be made void if any of the following ‘Exclusions’ are
breached:
- 1. Overhead and underbody damage to the vehicle – except
where No Worries Cover has been purchased.
- 2.
Any water related damage which includes, but is not
limited to:
a) any vehicle submersion
b) creek or river crossing
c) driving through low plain flooded areas
d) beach driving
- 3.
Personal belongings. Maui recommends the hirer does
not leave valuables in the vehicle and that they
have insurance to cover for the loss/damage of personal
belongings.
- 4.
Any damage caused by willful misconduct (e.g. sitting
or standing on the bonnet or roof of the vehicle).
- 5.
A single vehicle roll over occurs.
- 6.
Any damage caused while driving under the influence
of alcohol or drugs.
- 7.
The Customer will be liable for any costs associated
with the incorrect use of fuel or the use of Bio-
Diesel which should not be used (fuel being diesel or
petrol), or water or other contamination of fuel.
- 8.
The cost to retrieve or recover a vehicle, which may
include, but is not limited to a vehicle that has become
bogged, submerged or has been abandoned
- .
9. The cost to replace keys, which have been lost or
retrieval of keys, which have been locked in a vehicle.
- 10.
The vehicle rented may only be used to carry the maximum
number of passengers as dictated by the
vehicle type. If more passengers are carried than what
is allowed Maui does not accept any liability.
11. Drivers not identified on the rental agreement and/or
drivers that have a licence that has been cancelled or
suspended and/or drivers who have a licence that is classified as a learners or probationary licence.
Vehicle Security
Deposit:
Upon vehicle collection, a security deposit is required.
The amount is determined by the Excess Reduction Option
selected.
For security purposes, only a credit card can be used to
provide a vehicle security deposit. The credit card holder
must be present and able to sign for the vehicle security
deposit upon vehicle collection. The credit card holder
is
jointly and severally liable for any damage to the rental
vehicle.
# In the USA a vehicle security deposit is referred
to as the “deductible”.
Debited bonds are subject to a 1.75% credit card administration
fee in addition to the bond amount when the credit
card used is either a Visa or MasterCard. This administration
fee is refunded when the bond is refunded. If a bond
is retained the administration fee is retained.
Debited bonds are subject to a 4.5% credit card administration
fee in addition to the bond amount when the credit
card used is an American Express card. This administration
fee is not refunded when the bond is refunded.
If an Excess Reduction Option is not selected, the security
deposit is AU$7,500 payable by credit card.
The AU$7,500 is debited to the hirer’s credit card
when the vehicle is collected. For this reason it is important
that
the hirer have the funds available on the credit card and
that the amount does not exceed the hirer’s daily
withdrawal allowance available on the credit card.
The
AU $220/$440 is taken as an imprint to the hirer’s
credit card when the vehicle is collected. An imprint
simply
records a figure against the hirers credit card of AU $220/$440
that Maui can then debit if required.
The security deposit is fully refundable provided the vehicle
is returned on time, to the correct location,
undamaged, with a clean interior and with full fuel tanks
(fuel being petrol or diesel) and gas bottle. Except
where the customer has purchased PGO (PGO is included in
the Maui Premium Package) and/or Pre Purchase
Fuel (PPF), failure to return the vehicle with full petrol
or diesel tanks and/or a full LPG bottle will result in
refill
charges, which will be advised upon return of the vehicle.
Maui reserves the right to retain an AU $220 cleaning fee
if the vehicle is not returned in a clean condition. The
toilet and waste water tank must be emptied prior to the
return of the vehicle, or an additional AU$125 soiling
fee will be retained.
FOR SECURITY PURPOSES, ONLY THE HIRERS
CREDIT CARD CAN BE USED FOR VEHICLE SECURITY
DEPOSITS.
Exchange
Rare / Currency Variations:
All credit card transactions are conducted in Australian
dollars. Due to exchange rate fluctuations and/or bank
transaction fees there could be some variance in the amount
refunded compared to the amount initially charged.
We do not accept any liability for variances up or
down.
Credit Cards:
The credit card holder will be jointly and severally liable
as a customer. Accepted credit cards are Visa Card,
MasterCard and American Express. A non-refundable 2%
administration fee will apply to all Visa and
MasterCard transactions. A non-refundable 4.5% administration
fee will apply to American Express cards.
Credit card administration fees also apply to debited security
bonds and only the hirer’s credit card is acceptable
to use for the purpose of the security bond. Please refer
to the vehicle security section above for more
information.
Personal & Company Cheques:
Personal and company cheques will not be accepted as payment
for rentals at the time of pick-up. These must be
received by Maui 14 working days prior to commencement
of the hire/s.
Licence:
A current and full Australian resident
motor vehicle driver’s
licence is required and must be produced upon vehicle
collection.
Age Restrictions:
Drivers must be 21 years of age or over. For drivers 75
years of age or over, a medical certificate stating that
the
customer is fit to drive for the duration of the hire is
required upon vehicle collection.
Additional
Extras:
Extras |
Price
|
| Picnic
Table |
$22
per rental |
| Picnic
Chairs |
$12
per rental |
| Tent
( 4 persons ) |
$75
per rental |
| Baby
/ Booster Seats* |
$25
per rental |
| First
Aid Kit |
$30
or purchase (In vehicle. If seal is broken customer
is charged) |
| Satellite
Phone |
$17
per day plus call costs |
| Awning
(if not fitted) |
$5
per day with a maximum charge of AU$100 per hire |
| Souvenir
Road Atlas |
$20
for purchase |
| Pre-Purchase Gas Option - PGO |
(gas
bottle used for cooking. Also used for hot water
facilities in vehicles that have this option) Spirit
2, Spirit 4WD AU$21 per vehicle
Spirit 2T/S / Spirit 4 / Spirit 6 AU$31 per vehicle |
| Outback
Safety Kit * |
$95
per rental |
| Heater / Fan |
$10
per rental |
| GPS |
$9 per day with
a maximum charge of AU$90 per hire |
Charges
for additional products and services will be charged
per hire.
Note that outdoor chairs/table, a child or booster seat
(if required), the pre-purchase gas option and the outback
safety kit (4WD rentals only) are included in the Maui
Premium Package.
* Maui strongly advises all 4WD customers venturing into
remote areas of Australia to carry a 4WD outback safety
kit, which includes a satellite
safety beacon. The beacons can be activated in emergency
situations to alert rescue authorities.
If you would like to undertake a 4WD Training Course, Maui
can recommend Operators in local areas. Contact
details available on request.
Rental
Duration:
- Rental days are charged per calendar
day. When calculating the number of days
a vehicle is rented, the
day of pick-up is counted as day one
of the rental. The day of the vehicle’s
return is counted as the final
day of the rental. Vehicles are required
to be collected and returned within
business hours unless
arranged otherwise.
- When a rental moves from one rate season
into the next, the calculation is based
on both rates.
- Minimum rental periods are 5 days for
the Spirit 2, Spirit 2T/S, Spirit 4WD
and 7 days for the Spirit 4 &
Spirit 6.
- All
one-way hires are subject to a minimum 7 day hire requirement.
- A 7-day minimum applies to all hires
with a collection date between 15 December
and 5 January.
- Minimum
rental periods are subject to change during peak periods.
- These rates and terms may not apply to
rentals exceeding 100 days, which include
multihires. Requests
for quotes/bookings
of more than 100 days
should
be first
directed
to Reservations.
- Late pick-up or early return of vehicle
does not entitle the hirer to any refund
of the unused portion of the
rental.
- If the customer wishes to extend the
rental whilst on hire, they must first
obtain authorisation from
Reservations or
any of Maui’s branches.
The rental extension is subject to vehicle
availability. The cost of
an extended rental
must be paid by
credit card
over
the telephone
on confirmation
of the rental extension.
The rate charged
may not reflect
the original
rate
booked. Failure
to obtain
authorisation will
result in a
daily fee of AU$150
in addition to
the daily
rate.
Road Restrictions:
- 2WD motorhomes can only be driven
on sealed/bitumen roads. The only exceptions to this
are well
maintained access roads to recognised campgrounds and Kangaroo
Island (South Australia).
- 4WD vehicles can also be driven on recognised unsealed
roads.
- 4WD vehicles may only travel to the following areas with
the written permission of Maui (please contact the
local branch for further information): Simpson
Desert, Strzelecki Track, Gunbarrel Highway,
Cape York, the
Bungle Bungles, Oodnadatta Track, Birdsville
Track, Tanami Track, the Plenty Highway and Gibb
River
Road.
Vehicles
are NOT permitted to travel on the Canning Stock Route,
the Lost City in Litchfield Park, to Cape York between
the months of December to May and the Telegraph section
of the road to Cape York.
Maui reserves the right at its sole discretion to restrict vehicle movements
in certain areas due to adverse road or weather conditions, and the distance
to nominated destinations in relation to the length of the hire period.
Change Of Drop-Off Destination:
If the customer wishes to change the drop-off
destination, they must first obtain authorisation from the
Reservations or Scheduling departments.
Subject to the change being approved, an additional charge
of up to AU$550 may apply.
Booking Amendments:
All amendments to bookings are subject to availability
of vehicle and/or package. Different rates may apply
based on the amendment made.
Multiple Rentals:
Should a customer have more than one consecutive rental
they can be combined to qualify for longer-term hire
discounts off the vehicle rate. Consecutive motorhome hire
in Australia, New Zealand and South Africa and/or
consecutive car hire in New Zealand for both Maui and Britz
can be combined to qualify if the vehicle collection
date/s are within a 3-month period. For all rentals to
qualify each booking needs to be made at the same time.
If
a customer makes another booking at a later time, the new
booking can be combined to qualify if the vehicle
collection date/s are within a 3-month period however,
the original booking/s will only qualify for a discount
if the
booking/s are not already travelling or travelled.
Note that 2WD car hire in Australia cannot be combined
with any campervan or New Zealand car hire to qualify
for longer-term discounts.
Longer-term discounts must be requested at the time of
booking.
For vehicles that pick up and drop off on the same day,
the less expensive rental day will be free of charge.
This also applies to the Excess Reduction Option or the
Maui Premium Package if applicable.
If multiple hires are within the same country and total
days exceed 50 days only the maximum charge applicable
to the Excess Reduction Option or the Maui Premium Package
will apply. If combining a vehicle hire with
another Maui vehicle that has a more expensive Premium
Package or Excess Reduction Option, the more
expensive Premium Package/Excess Reduction maximum cost
is applied. In the instance where a Maui hire is
being combined with a Britz hire and the packages have
either the Premium Pack or the Bonus Pack these
components cannot be combined to have a maximum charge
applied however the vehicle rate can have a
longer-term discount applied if applicable.
If multiple hires total more than 100 days these rates
and terms do not apply. Requests for quotes/bookings of
more than 100 days should be directed first to Reservations.
One-Way Rentals:
- One-way rentals are available
between all Maui branch locations the exception is one-way
rentals into or
out of Tasmania for 4WD vehicles, these are on request.
- Minimum rental period for one-way hires is 7 days. Shorter
hires may be available on application only.
- A one-way rental fee of AU$220 is charged.
- No
one-way fee is charged where a rental is 21 days
or more.
- Where multiple hires of less then 21 days each, total 21
days or more one-way fees will be charged
to
all hires if applicable. If one of the rentals
totals or exceeds 21 days then no oneway
fees will apply to
any of the hires.
Rentals
in Broome:
An additional remote location fee of AU$450 applies to
all rentals picking up or dropping off in Broome. Only
one
remote location fee is charged per vehicle. This is in
addition to the one-way fee if applicable.
Transfers:
The customer’s taxi fare from the airport
to the Maui branch is refunded upon vehicle collection only.
Receipt
must be presented for re-imbursement. All other transfers
are at the customers own expense.
Airport Concession Fee:
An airport concession fee may be charged for hires with
pick-up or drop-off from airport locations. An airport
pick-up fee of AU$16.50 per hire will apply for hires with
pick-up at Hobart airport. This fee is subject to change
and new airport charges may arise.
Infringements:
Maui reserves the right to charge the hirer for any speeding,
parking or tollway fines, associated administration
costs and/or accidents including Third Party property
damage not reported on return of the vehicle. The
administration fee per fine, in addition to the fine, will
be AU$60.
Customer Care On-Road Assistance:
Any problems associated with the vehicle, including equipment
failure, must be reported to Maui as soon as
possible and within 24 hours in order to give Maui the
opportunity to rectify the problem during the rental. Failure
to do
so will compromise any claims for compensation. Maui does
not accept liability for any claims submitted after
this period.
Repairs:
Repairs up to AU$100 may be effected without authorisation
and will be reimbursed upon presentation of a
receipt. For amounts over AU$100, Maui will need to be
informed in advance. Repairs will be approved provided
the customer was not directly responsible for the damage.
Receipts must be submitted for any repair or the claim
will not be paid.
Vehicle
Category:
Vehicles cannot be requested by make or model, only by
vehicle category.
Voluntary Downgrade:
Should the hirer decide to take a lesser vehicle than booked
they will not be entitled to any refund.
Cancellation
Policy:
The cancellation fees are:
- If cancelled up to 22 days prior to pick-up No Fee
- If cancelled from 21 to 7 days prior to pick-up 20% of
Gross Rental
- If cancelled 6 to 1 days prior to pick-up 50% of Gross
Rental
- If cancelled on day of pick up or No-Show 100% of Gross
Rental
- If vehicle is returned early for any reason whatsoever
no refund is available for the unused portion of the hire
Important:
Maui reserves the right to refuse any rental at its
discretion.
Animals:
No animals are permitted in our vehicles, excluding
guide dogs. Branches for vehicle collection and return:
Adelaide, Alice Springs, Brisbane, Broome, Cairns, Darwin,
Hobart, Melbourne, Perth, Sydney.
- Daily from 0800 to 1630 hours.
- Open all public holidays except Christmas Day the 25 of
December, when all Maui branches are closed.
- Maui
requests that clients collecting or returning
their vehicle to be in the office by 1600 hours.
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